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Participant
Jul 11, 2026 12:16 AM UTC
Needs More Info

Premiere Pro reports “Adobe Premiere Pro Defaults.kys” is invalid on every clean installation and Beta crashes when opening Keyboard Shortcuts

System information

* Premiere Pro 26.3 (latest)
* Premiere Pro 26.2 (same issue)
* Premiere Pro Beta (same issue + crash)
* Creative Cloud Desktop (latest)
* macOS Tahoe 26.5.2 (latest)
* MacBook Pro 16” (Nov 2024)
* Apple M4 Max
* 128 GB RAM

Problem

Premiere Pro reports:

“The shortcut key file ‘Adobe Premiere Pro Defaults.kys’ is invalid!”

This happens on every launch, even after a completely clean installation.

Additionally, Premiere Pro Beta crashes immediately when I open Keyboard Shortcuts.

What I already tried

* Completely uninstalled Premiere Pro.
* Reinstalled multiple versions (26.2, 26.3 and Beta).
* Deleted Premiere preferences.
* Deleted keyboard shortcuts.
* Deleted workspaces/layouts.
* Used Creative Cloud Cleaner Tool.
* Installed from scratch again.
* Restored default preferences.
* Tested with completely new preference folders.

Nothing changes.

The application still reports that the default Adobe keyboard shortcut file is invalid, even though it is the original file installed by Premiere.

Expected behavior

Premiere should launch using its default keyboard shortcuts without reporting that its own default .kys file is invalid.

Premiere Beta should not crash when opening Keyboard Shortcuts.

Attachments

I have attached screenshots of:

* the error message,
* the Beta error message.

    8 replies

    Participant
    Sep 25, 2026 1:02 PM UTC

    Does this happen only when a custom keyboard layout is active during Premiere startup? Switch to US English, and there’s no error, right?

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    Stan Jones
    Community Expert
    Community Expert
    Sep 25, 2026 8:25 PM UTC

    ​@Andrii Perevodchyk 

    >  Does this happen only when a custom keyboard layout is active during Premiere startup?

    Not a Mac user and can’t test. But my guess is “no.” The .kys files identified here are default, not custom, keyboard sets installed in the program files. Custom keyboard sets are saved in the preferences folders.

    Stan

     

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    MyerPj
    Community Expert
    Community Expert
    Jul 11, 2026 10:20 PM UTC

    I’m not a mac guy so anything else would likely be guessing. Do you have a custom file you’ve used? Could try that. Mac seem to have some strange permissions issue, can you check for that? Do you have After Effects installed? Any issues there?. Photoshop would likely not  be as helpful, but is that working, etc...

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    Stan Jones
    Community Expert
    Community Expert
    Jul 11, 2026 6:05 PM UTC

    ​@focused_code0D45,

     

    See this correct answer:

     

     

    Stan

     

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    Amy the Stuv
    Community Manager
    Community Manager
    Jul 13, 2026 12:23 PM UTC

    Thank you ​@Stan Jones!

     

    ​@focused_code0D45 can you confirm if this works for you? Going to System Settings → Keyboard on your Mac and checking that you only have one input under Text?

     

    Keyboard in System Settings with Text Input Circled

     

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    Participant
    Nov 4, 2026 5:06 PM UTC

    thank you! wow was having the same issue/crisis for about 2 years or so - the most recent update to premiere (about two weeks ago) seemed to solve it but the invalid kys errors magically came back today. Checking the text input solved it! I had two, US and Unicode, so removed unicode and working now, so happy I found this thread!!

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    MyerPj
    Community Expert
    Community Expert
    Jul 11, 2026 3:13 AM UTC

    Have you tried opening the keyboard file in a text editor. Maybe that’s at fault? Here’s a few lines from the default keyboard shortcuts file in Windows:

    <?xml version="1.0" encoding="UTF-8"?>
    <PremiereData Version="3">
    <shortcuts Version="5">
    <platform>windows</platform>
    <context.progress Version="1">
    <itemcount>0</itemcount>
    </context.progress>
    <context.capture Version="1">
    <itemcount>11</itemcount>
    <item.7 Version="1">
    <commandname>cmd.capture.record.video</commandname>
    <modifier.shift>false</modifier.shift>
    <modifier.alt>false</modifier.alt>
    <modifier.ctrl>false</modifier.ctrl>
    <virtualkey>2147483734</virtualkey>
    </item.7>
    <item.5 Version="1">
    <commandname>cmd.capture.record</commandname>
    <modifier.shift>false</modifier.shift>
    <modifier.alt>false</modifier.alt>
    <modifier.ctrl>false</modifier.ctrl>
    <virtualkey>2147483719</virtualkey>
    </item.5>

     

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    Participant
    Jul 11, 2026 8:33 AM UTC

    Thanks. I checked the original Adobe default .kys file directly inside the Premiere application bundle.

    macOS identifies it as a valid XML 1.0 document, the structure looks correct, and xmllint --noout reports no XML syntax errors.

    The file starts with:

    <PremiereData Version="3">
    <shortcuts Version="5">
    <platform>macintosh</platform>

    So the default .kys file itself does not appear to be malformed. Premiere still reports it as invalid.

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