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UK TV Professional
Inspiring
May 29, 2024

Premiere won't open, after opening once and not loading my material.

  • May 29, 2024
  • 2 replies
  • 334 views

Premiere Pro, don't know what version as it's now stopped opening.

 

I opened a project I started two days ago.  I waited for the circle at the top right to finish it's graphical fill and become a tick mark, which idicated it's finished finding my material.

I positioned the playhead on the timeline, but the record window remained black.  I could move the playhead, but the record window remained black.  Pressing play would not do anything, no playhead movement and no video.  I doubled-clicked a source file, to load it into the source window, but that too was black.  Pressing play did nothing.

I exited software.  I opened software again and it now crahses before getting to Projects window at the start.

 

This all work on Monday.  Didin't use it yesterday.  Now it crashes.  All other non-Adobe graphics software works correctly.  It's just Adobe.

Threadripper Pro 3975WX
256GB RAM (8 x DIMMS)

Nvidia RTX A6000

7 x 1TB nvme M.2 hard drives.

Windows 11 Pro

 

This topic has been closed for replies.

2 replies

UK TV Professional
Inspiring
May 29, 2024

To rewrite, Premiere crashes before getting to the project pane(pain).
I've given up on that system and gone to another one - Client deadlines

 

 

Simon.Is it STILL broken?
Bruce Bullis
Community Manager
Community Manager
May 29, 2024

Does PPro also crash, if you launch it, do NOT open an existing project, and instead create a new empty project?