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Known Participant
August 13, 2025

Productions Panel not refreshing/projects cannot be created (With Lucidlink)

  • August 13, 2025
  • 16 replies
  • 603 views

I am an editor on an animated series working remotely with one other editor using Lucidlink. All our assets and project files are stored on Lucidlink.

I have been converting our edit projects to use Productions, so I can spread out our assets to various projects instead of having every asset in one bloated project per episode.

 

It was working great until the Productions panel stopped responding to the changes I would make, like create a project/ folder, or rename a project/folder.

The only way to get the Productions panel to refresh is to completely restart the Production which sometimes means closing my projects. 

 

How do I fix this? Beyond this really disruptive and annoying bug, the system works perfectly.

 

I saw another post from Marjorie Sacks that is supposedly the correct answer to this question but it only seems to apply to local servers (and to teams with resources like an IT department lol)

https://community.adobe.com/t5/premiere-pro-discussions/production-panel-not-refreshing-updating/m-p/13138998#M426102

 

16 replies

zack_3303Author
Known Participant
August 14, 2025

Hi @Dani_V. 

My other editor is out this week but still wanted to follow up. Have there been any updates on solutions for this?

zack_3303Author
Known Participant
August 13, 2025

Hi Dani,

 

I am using Premiere Pro 25.0.0

 

Hardware info:

Device Name DESKTOP-POUT112
Processor AMD Ryzen 5 3600X 6-Core Processor 3.80 GHz
Installed RAM 64.0 GB
Storage 932 GB SSD WDC WDS100T2B0B
Graphics Card NVIDIA GeForce RTX 3070 (8 GB)
Device ID 285EFED4-BA49-44A0-B662-2EA3156E7521
Product ID 00330-80000-00000-AA613
System Type 64-bit operating system, x64-based processor

OS Info:

Edition Windows 10 Pro
Version 22H2
Installed on ‎2021-‎08-‎15
OS Build 19045.6093

 

I am currently getting about 100mbps for internet.

 

No waiting doesn't seem to fix the issue. Normally closing all the open projects gets the Production to refresh, but the best bet is to just restart the Production. It gets really annoying when I want to move projects to other folders because I basically have to move one project at a time, and reboot the Production before every move.

 

The other editor hasn't used the production much yet but things seemed to working well. I'll have to ask

Community Manager
August 13, 2025

Hi @zack_3303,

Thank you for reporting a problem and sorry you've been experiencing issues. We need a few more details to try to help, like Premiere Pro version you are on and hardware/software information.

What kind of connection and bandwidth are you working with? Do the changes you make ever show up eventually if you wait long enough, or is a Production restart always required? Has the other editor been working within the Production at the same time when this has happened, or are they seeing the same issues on their end?

Sorry for the frustration,
Dani

R Neil Haugen
Legend
August 13, 2025

Well, it sounds like you're doing it quite righteously ... just getting whapped with something. Ouch!

 

We've never 'pinned' anything to local storage, as all our Production jobs just ran fine without it. I tested it of course, and didn't have any issues. But we just never felt the need to use it.

 

But then both my partner in Cape Town and myself in western Oregon have above 300Mpbs sustained down/up speeds with low latency.

Everyone's mileage always varies ...
zack_3303Author
Known Participant
August 13, 2025

Hey Neil,

 

Yes I have all the media in a completely separate folder from my Productions folders.

And I'm using the "pin" function in Lucidlink to keep my Productions folders "downloaded locally". I thought that might help with whatever sync issues are happening, but hasn't seemed to have done much.

R Neil Haugen
Legend
August 13, 2025

Wow, that's a big pain ... yowza.

 

I've been working with LucidLink since their "proof of concept" days, and haven't had any issues like this. So that is rather disturbing, that you're getting this.

 

I assume you have all the Production and the media "out there" ... ?

 

My only question ... is did you put the data (media files and such) in the same folder trees as their Production projects?

 

I ask because that is a no-no, one is supposed to leave the Production folder tree setup by Premiere with only the project files in them, the media imported to the files should live on folders outside that Production. 

 

So I set up a folder structure for our shared media on those Amazon S3 servers also. Next to our Production.

Everyone's mileage always varies ...