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berk21844676sgxe
Participant
Nov 9, 2026 12:45 PM UTC
Needs More Info

Program Monitor is freezing frequently

I would like to report a persistent and extremely frustrating issue with Premiere Pro that I have been experiencing for years, across multiple versions of the software and different computer systems.

The issue: Program Monitor randomly freezes and becomes completely unresponsive.

The Program Monitor frequently freezes without any obvious reason. Once this happens, it does not recover on its own, regardless of what I do. The only reliable way to restore it is to completely restart Premiere Pro.

What makes this particularly frustrating is that the issue does not appear to be tied to a specific project, workflow, or action. It happens across different projects, on different computers, and in various situations. I cannot identify a consistent trigger because it occurs under so many different circumstances.

For example:

  • Recently, the Program Monitor froze after using Dynamic Link with After Effects, minimizing Premiere Pro, and then returning to the application.

  • Today, it happened simply while switching between different timelines.

  • On other occasions, it has occurred seemingly out of nowhere, without any noticeable action that could explain it.

These are just a few examples. I have experienced this problem following many different workflows and operations over the years.

This is not a new issue, nor is it limited to my current hardware or software version.

I am currently using Premiere Pro 26.3.2, but I have experienced the exact same problem across numerous previous versions and on multiple completely different computer systems over several years.

My current system specifications are:

  • CPU: AMD Ryzen 7 7700

  • GPU: NVIDIA GeForce RTX 5070 Ti

  • RAM: 32 GB DDR5

  • Storage: 2 TB NVMe SSD

I also want to highlight a broader concern regarding Premiere Pro's overall stability.

While the application generally performs reasonably well with smaller projects, working with larger and more complex projects often becomes incredibly frustrating. The software feels unnecessarily unstable and poorly optimized for demanding professional workflows.

As a video editor, I regularly work with large timelines, multiple sequences, Dynamic Link compositions, and complex projects. Having to restart the entire application because the Program Monitor randomly stops working is a serious disruption to my workflow and productivity.

I have reached a point where I am genuinely fed up with dealing with these recurring issues, especially considering how long they have persisted without a permanent solution.

I would appreciate it if this issue could be investigated as a potential long-standing application-level bug rather than being treated as an isolated hardware, driver, or project-specific problem.

I would also like to know whether Adobe is aware of this issue and whether there are any plans to address Premiere Pro's overall stability and performance in larger professional projects.

I am not looking for another temporary workaround. I would like to see these fundamental reliability issues properly investigated and resolved.

Thank you.

      1 reply

      KatieToo
      Community Manager
      KatieTooCommunity Manager
      Community Manager
      Nov 9, 2026 6:04 PM UTC

      Hi ​@berk21844676sgxe 

      Thanks for sharing the details. Since you’ve seen this across projects and systems over several years, could we narrow in on the most recent occurrence, perhaps in v26.3.2? There is also v26.5.2 as the latest to update to (with v27 incoming soon!), so if you’re able to test that in a copy or simple test project, please let us know whether it changes the outcome of anything.

      I see you’re using NVIDIA GeForce RTX 5070 Ti, and which driver version/build are you on? Studio’s the recco’ed so just wanted to confirm that or if on Game Ready or something else there.

      Also wanted to confirm if Windows 11 or 10 for your current listed specs above.

      1. When the Program Monitor freezes, does the Timeline playhead/timecode or audio keep moving?
      2. Can you still use other panels or scrub the Timeline, or does Premiere become unresponsive too? Does the Source Monitor continue updating?
      3. You mentioned it happening after returning from After Effects and while switching timelines. Are either of those steps repeatable triggers?


      For the latest issue occurrence, could you share on which computer that happened so things like which OS (Mac and M chip type or if PC, Win 11/10 plus which driver version/build), exact Premiere version & build, plus how many displays or any external video monitoring hardware are in use? Please note too if it’s part of multicam, Productions, etc. or anything else specific. Also note if there have been any third-party video plugins or extensions installed, and which those are.

      Curious if an export of the affected section plays normally, or does it show the same freeze?

      If able to reproduce this issue in a project/sequence, we can DM you a link for a private upload of the affected project/media sample(s) and/or Dump file, or you can upload somewhere of your choosing and DM us that. Let us know.

      When there is freezing occurring in Premiere, we sometimes like to get a Dump file to help engineers get a glimpse of what might be going on.

      Here are those instructions:

      Mini-Dump file:

      •  Process Explorer (from Microsoft) is required for a Mini-Dump.
        •  This website  provides the steps with screenshots.
        • Zip the file before sending.


      Full Dump file:

      1. Open Task Manager go to the Processes tab, and identify the Premiere process (you can use search to filter for only Premiere)
      2. Launch Premiere, work until it reaches that same delayed hang or unresponsive state
      3. Switch back to Task Manager and right click on Premiere then choose > Create dump file
      4. When it's finished, it tells you where it saves the .DMP file.
      5. It'll be large, but it ZIPs down smaller. So right click on the file and choose Compress to .ZIP file.


      So let us know if you need our private upload link and some of those specific questions, as it’ll help give more context. Sorry you’ve been dealing with this, and hope we can narrow it down!
      Katie

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