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Soulancipation
Known Participant
Aug 19, 2024 9:22 PM UTC
Needs More Info

Projects Containing MOGRTs No Longer Render

There is a serious problem with PP 24.5: it will not render any project that contains ANY MOGRT file. I have created a test file with a single Sequence. The only thing in the sequence is a MOGRT file. Playback works fine, but when I try to render, the app crashes part of the way through. If I create the project file WITHOUT the MOGRT, it renders fine, even long files with 25 or 30 minutes of video.

This only started happening after I upgraded to the latest version of PP, however, even when I rollback to previous versions, I'm seeing the same behavior.

I have double checked all my graphics drivers and everything else I can think of. I have also cleared my cache, uninstalled and reinstalled PP, made sure I have the latest Windows 11 Pro updates, and rebooted my computer several times. I have also cleared out all my old preferences, and done all of the things that are always recommended.

I even tried installing the latest Beta version of PP and I still see the exact same result.

Bottom line, PP will no longer render any project containing MOGRTs--even projects that I had previously saved and rendered in the past.

Please fix this right away.

Thank you.

13 replies

Theresa Rostek
Community Manager
Community Manager
Aug 19, 2024 9:36 PM UTC

Hey @Soulancipation,

 

Sorry for that frustration! I'd love to get to the bottom of what's going on. Could you DM me the collected project zip using a 3rd party service such as Google Drive, WeTransfer, or Hightail so we can diagnose?

 

Thanks!

Theresa

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Motion Graphics, Premiere Pro
Soulancipation
Known Participant
Aug 19, 2024 10:15 PM UTC
Here is my full project file, attached. I hope it is in the format you need.

David McLeod
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Soulancipation
Known Participant
Aug 19, 2024 9:25 PM UTC

Just to be 100% clear, this problem occurs with all MOGRTs I have tried, including free ones that come with the Adobe installation.

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