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December 17, 2025

Prores and DNxHR proxies freeze during playback when Shuttling

  • December 17, 2025
  • 1 reply
  • 88 views

Issue – Prores and DNxHR proxies freeze during playback when Shuttling

Steps to reproduce  

  1. Create Prores or DNxHR Proxy
  2. Shuttle left or right

Expected result  Playback should continue.

Actual result  Video playback freezes while audio continues

Adobe Premiere Pro version – 25.6.3

Operating system – Windows

GPU driver version (Windows only) – Geforce 591.44

Video format  Prores or DNxHR (.mov)

Comparative information helps us understand more about when the issue occurs: 

  • Affects all projects.
  • Been happening for years.
  • Solution used to be use Software Rendering. That option has been removed.

1 reply

IanB_360
Community Manager
Community Manager
December 17, 2025

Hi @Jarret.R 
Can you review this community post to see if it is similar to what you are experiencing? premiere-extreme-lag-with-proxies 
There has been an update to the latest beta versions to help with smoother proxies playback.  
Here to help.
Ian