Inspiring

ProRes with Alpha imports with error

Forum|Forum|2 months ago
May 26, 2026
2 replies
40 views

Using the latest Premiere pro (V26.2.2). Just created a simple logo animation in AE and exported it with Quicktime (.mov) using ProRes 4444 with an alpha channel (RGB + Alpha).

When I import the file into Premiere Pro, I instantly get a ton of red error messages that say ‘Error retrieving frame’ and then it lists a bunch of frame numbers and mentions the clip I imported.

I’m working on a commercial for a large client with a tight deadline. I’ve never experienced this before. Been working in Premiere and AE using this workflow for 15+ years.

I also tried the animation codec with Alpha and got the same error.

I don’t have time to troubleshoot Premiere bugs.

IanB_360

Community Manager

Hi @Will..
Can you share the file that is causing the errors? The one you have exported out of After Effects? Also, if you can share the After Effects project or a screenshot of the export settings, we would be glad to test those files and see what is going on. And if you have time, it would be useful if we could get the details from his link, "How to Report a Problem ." It will help us better identify what is going on. I have sent you a DM; you can send the files or project there when you have time.
Here to help.
Ian

W

Will..Author

Inspiring

Was able to get it working by instead exporting in AE using Media Encoder..

Wild that these are all of a sudden bugs for very common workflows.

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