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Participating Frequently
June 7, 2023

red trim head broken in sequence (timeline)

  • June 7, 2023
  • 2 replies
  • 429 views

i use the latest premiere pro version with i9 cpu and rtx 4070. when i try to erase the un wanted video parts after apply "cut" the red trim head act unusual, its disappears, clone itself and move problematic. do you guys ever face with this situation or know how to fix it?

2 replies

Peru Bob
Community Expert
Community Expert
June 7, 2023

When updating the NVIDIA driver, make sure to use the Studio driver and do a Clean Installation.

 

If the suggestions by Ann Bens don't fix it, delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

Participating Frequently
June 8, 2023

i already installed it but gonna try again with clean install as you mentioned. i will write the result

Ann Bens
Community Expert
Community Expert
June 7, 2023

Try resetting preferences.

Participating Frequently
June 7, 2023

i did not work 😞

Ann Bens
Community Expert
Community Expert
June 7, 2023

Make sure you have the latest Nvidia studio driver installed.