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Kemal30069881yap0
Participating Frequently
Jun 7, 2023 8:03 AM UTC
Open for Voting

red trim head broken in sequence (timeline)

i use the latest premiere pro version with i9 cpu and rtx 4070. when i try to erase the un wanted video parts after apply "cut" the red trim head act unusual, its disappears, clone itself and move problematic. do you guys ever face with this situation or know how to fix it?

    9 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    Jun 7, 2023 2:43 PM UTC

    When updating the NVIDIA driver, make sure to use the Studio driver and do a Clean Installation.

     

    If the suggestions by Ann Bens don't fix it, delete the Media Cache and Media Cache files:
    https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

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    Kemal30069881yap0Author
    Participating Frequently
    Jun 8, 2023 8:28 AM UTC

    i already installed it but gonna try again with clean install as you mentioned. i will write the result

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    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    Jun 7, 2023 8:57 AM UTC

    Try resetting preferences.

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    Kemal30069881yap0Author
    Participating Frequently
    Jun 7, 2023 9:07 AM UTC

    i did not work 😞

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    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    Jun 7, 2023 11:40 AM UTC

    Make sure you have the latest Nvidia studio driver installed.

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