Skip to main content
V
Valentine33441489nvor
Participant
November 7, 2023

RGB and Lumetri curves not responding

  • November 7, 2023
  • 14 replies
  • 2369 views

Hey team,

 

I have been having this issue on and off and it has been really bad for the last couple of days really slowing down my grading : All my curves randomly stop responding.

 

SOMETIMES I am able to add a point, adjust it etc, then next minute I cannot select it anymore, or create a new one. The cursor does not respond. I go do a bit of sound mixing or culling other footage, then come back to my clip and SOMETIMES it will work again randomly. Then not. Very frustrating, am I missing something?

Quiting and restrating premiere does not change anything.

This happens accross all projects.

Working in Lumetri applied to a clip.

 

Adobe Premiere 2024

Macbook pro m2 max

 

Thanks for your help!

    14 replies

    Show previous replies
    M
    mplavins
    Participant
    May 16, 2024

    Hi there!
    I'm getting the same problem ALL THE time. Any updates on this?

     

    So:

    1. I select the clip on timeline

    2. Go to Lumetri Color ---> Curves

    3. Click on color picker, it picks the color 

    4. As I try to click on the selected color to adjust it, nothing happens, nothing can be adjusted. Basically at this point nothing works on curves tab. I try to deselect the clip, go to different tabs - sometimes when I come back curves work again but most of the time tey don't. Restarting the project works. Basically I don't use Curves tab only because of this 😞 

    Any suggestuiins to get it working properly?

    M
    Adobe Employee
    Mohan Sharma
    Adobe Employee
    November 30, 2023

    Hi @Valentine33441489nvor 

    We haven't been able to repro the issue still at our end.

    Could you help us with some more details around the type of media used? Does it possibly work from ECP but not from Lumetri panel? 

    Could you share a recording of the issue with us?

    V
    Valentine33441489nvorAuthor
    Participant
    November 8, 2023
    Hello, see steps below :

    - Select clip on timeline
    - Open lumetri panel
    - Extend to open Curves
    - RGB curves : adding a point by clicking, dragging up or down with cursor
    to adjust
    - Hue saturation curves : adding a point by clicking, dragging up or down
    to adjust

    Randomly, it will not let me click anywhere on the curves at all. Or it
    will let me add a point, or a few points and make adjustments, then stop
    responding completely.
    Then it will randomly work again a few minutes later, or seconds, or hours.

    A workaround I have found which works about 7/10 times is to deactivate
    curves by unticking the checkbox and ticking it again immediately. But it
    does not work everytime.

    Best Regards

    <>
    * Valentine Girardot *

    Photographer | Videographer
    hello@valentinegirardot.com
    www.valentinegirardot.com


    <>
    <>


    This email signature generated by Signite.io
    <>
      M
      Adobe Employee
      Mohan Sharma
      Adobe Employee
      November 8, 2023

      Hi Valentine33441489nvor


      Could you kindly share the steps that could help us isolate the scenario in which the issue occurs?

      That would help us to quickly fix the same.

      Thanks!

        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices