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VIP_MEMBER
Participant
July 24, 2026

Same time automatically app crashed and close and we have to restart and when try to export then also crashes in my nothing phone 1

  • July 24, 2026
  • 1 reply
  • 24 views

Same time automatically app crashed and close and we  have to restart and when try Edit to export then also crashes in my nothing phone 1

    1 reply

    Community Manager
    July 24, 2026

    Hi ​@VIP_MEMBER,

    Welcome to the Premiere Forums!  We are glad to see you here. We need more detail to help us understand the issue.

     

    • What is the exact version of Premiere you are using?
    • Please specify Windows or MacOS, along with the version.
      • If Mac, please let us know the chip version as well.
      • If  Windows, please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.

    If possible please include:

    • Issue Description: Please describe what is occurring.
    • Steps to Reproduce: A numbered list of the exact steps needed to replicate the issue.
    • Expected Result: What should happen after the final step?
    • Actual Result: What actually occurred?
    • Screen Recording: If possible, include a recording of your screen showing the issue.
    • Video Format: Please specify the format (and ideally share a sample video), since this relates to playback and/or exports.

    Additionally, comparing when and where the issue occurs helps us narrow down the cause:

    • Has the operation you’re trying to perform ever worked properly? (On another version for example.)
    • Does it affect all projects or only some?
    • Does it affect new, empty projects?
    • When did the problem first begin?

    Thank you for reaching out. I hope we can assist you soon. Sorry for the frustration!

    Thanks,

    Jonathan

     

    VIP_MEMBER
    Participant
    July 25, 2026

    Hi there,

    Thanks for getting back to me! I appreciate you taking the time to read through my feedback. I'd be happy to clarify.

    Here is a breakdown of what I was referring to:

    Cut Out: Yes, I am specifically referring to a subject/background cutout feature. It would be incredibly helpful to have a tool that cleanly removes or replaces the background of an image or video clip.

    Transitions & Overlays: For these, I am looking for more cinematic and dynamic options. Adding high-quality overlay effects like light leaks, film burns, and smooth, modern transitions would be fantastic for elevating the edit.

    Custom LUTs (Most Important): Regarding the filtering you asked about, my biggest request is a dedicated "Look Up Table" (LUT) section. Having the ability to import and apply custom LUTs directly within the app is essential for professional color grading, especially when dealing with flat or log footage.

    Smooth Slow-Motion & Movement: It would be great to have advanced tools to make slow-mo and camera movements look flawless. Specifically:

    Motion Blur: To add realistic blur to fast-moving objects or speed ramps.

    Motion Detection/Tracking: For easily pinning text or effects to moving subjects.

    Stabilization: A strong stabilizer to fix shaky footage.

    Keyframes: A robust keyframe system is absolutely crucial. Having complete manual control to animate properties, effects, and masking would be a massive game-changer.

    Bug Report (Crashing Issue):

    On a separate note, I also wanted to report a performance issue. The app frequently crashes and closes automatically while I am editing, forcing me to restart it entirely. Additionally, it almost always crashes when I try to export my final edit. For context, I am currently using a Nothing Phone (1). It would be great if your team could look into optimizing the app's stability for this device.

    Hope this helps paint a better picture of what would make the app even better. Thanks again for listening to user feedback!

    Best regards,

    ANKIT DHAKAD