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john.vaughan
Participant
May 29, 2026

Send to Desktop was not Finished when it said 100% Complete

  • May 29, 2026
  • 1 reply
  • 5 views

Send to Premiere on Desktop from iPhone said it had completed 100% successfully, but it hadn't. There was still syncing happening in the background that was then killed when I deleted the project from my iPhone. If it says it has completed successfully, then it should all be synced. Otherwise there should be a secondary message to advise when it has finished so if you want to delete the project from phone, you can.

    1 reply

    john.vaughan
    Participant
    May 29, 2026

    Steps were:

    • Sent to Desktop a 14 minute video with about 10Gb of video files.
    • Got 100% complete acknowledgement.
    • Deleted project from iPhone
    • Went to import into Desktop and got errors. Your tech support says it was because the syncing hadn’t finished from iPhone to Adobe Cloud before I deleted the project.