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Participating Frequently
Aug 30, 2024 11:20 PM UTC
Needs More Info

Sequence Transcripts slow to reload and sometimes disappear

  • Issue - When jumping between sequences (for example while pancake editing), transcripts are slow to load in the text panel. Also, sometimes transcripts won't load at all and the text panel says there is no dialogue present. Transcripts won't reload until preferences are reset. 
  • Adobe Premiere Pro version number: 24.6.1
  • Operating system - macOS 14.6.1
  • System Info: CPU, GPU, RAM, HD:
    • 3.5 GHz 8-Core Intel Xeon W

    • GPU AMD Radeon Pro Vega II 32 GB

    • 96 GB 2666 MHz DDR4

    • Thunderbolt GShuttle RAID

  • Video format: ProRes Proxy
  • Workflow details: nothing special
  • Steps to reproduce - editing from one sequence loaded with transcribed material into another
  • Expected result - Transcripts should load immediately (this is already transcribed material)
  • Actual result -  Transcripts sometimes take over ten seconds to load or don't load at all and the Transcript panel says there is no dialogue to transcribe.
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4 replies

themattodAuthor
Participating Frequently
Sep 1, 2024 4:36 PM UTC

Yes, this has happened in projects with shorter transcripts as well. 

I haven't tested with media files on the boot drive, but I have had the same issue occur on my internal SSD RAID. 

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themattodAuthor
Participating Frequently
Aug 31, 2024 2:48 AM UTC

In my current project, approx 30 min - 60 min.

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Adobe Employee
Aug 31, 2024 1:41 PM UTC

Thanks for confirming that. Is this also happening with sequences with shorter transcripts? Also, have you tried checking projects with media files on the internal drive to see if it's doing the same?

 

Sumeet

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Kevin J. Monahan Jr.
Legend
Aug 31, 2024 1:02 AM UTC

Thanks for the bug report. How long are the transcripts, @themattod?

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio