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Participant
Jun 6, 2024 1:04 PM UTC
Needs More Info

Subtitles not showing after update

Today I've updated premiere to the latest version but after update subtitles that working before is not showing in program monitor. Is something changed and I need to enable something?


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5 replies

Kevin J. Monahan Jr.
Legend
Jun 10, 2024 8:42 PM UTC

Hello @Hanna23914527slu4,

Thanks for the note.

quote

I reverted my Preimere version back to 24.1 and the subtitles are working again.

 

Thanks for the info. I am sorry for the frustration. I hope we can help you. Perhaps @Stan Jones can help us understand what's going on here. We need more info.

 

Thanks,
Kevin

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Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
Jun 10, 2024 4:41 PM UTC

I reverted my Preimere version back to 24.1 and the subtitles are working again.

 

I think the Program Monitor was being extremely slow, so if I changed the color of the subtitles or deleted a line, it would take 5 minutes to display the change I made.

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Stan Jones
Community Expert
Community Expert
Jun 10, 2024 4:20 PM UTC

@Hanna23914527slu4,

 

You can see the subtitles until you edit one?

 

A screenshot with the same info I requested from Tuna would be helpful.

 

Stan

 

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Stan Jones
Community Expert
Community Expert
Jun 10, 2024 4:19 PM UTC

@Tuna5ED6,

 

I am not experiencing this in 24.4.1 on Win 10. Can you provide a screenshot showing the timeline (including headers), the Program Monitor, Essential Graphics panel (select one caption in the timeline), and the Effect Controls panel?

 

Stan

 

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Participant
Jun 10, 2024 4:06 PM UTC

The same thing is happening to me, if I make one change in the subtitles, the program monitor freezes and I can't see any of the changes I have made to the subtitle

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