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intelligent_Walrus0D4C
Participating Frequently
August 2, 2024

Text and Captions not working

  • August 2, 2024
  • 23 replies
  • 1571 views

Captions and Text placement is impossible! Since the last update I'm not able to do anything text based in premiere. Imported PNGs are possible but no internal graphics. I've tested this intensively. Clip of me testing and showing 

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23 replies

Kevin J. Monahan Jr.
Community Manager
Community Manager
August 2, 2024

The status of this bug report has been updated.

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
intelligent_Walrus0D4C
Participating Frequently
August 2, 2024

I just downloaded the 2024 Version on my other PC aswell. It's not working on there either. So I have replicated this error now... 😕😕

intelligent_Walrus0D4C
Participating Frequently
August 2, 2024

@Stan Jones I just tried it now, still no difference. But it shouldn't be connected to the workspace, since its loading everything up... the graphics.

intelligent_Walrus0D4C
Participating Frequently
August 2, 2024
Stan Jones
Community Expert
Community Expert
August 2, 2024

@intelligent_Walrus0D4C,

 

I did a quick test in 24.5.0, and captions creation and editing seem normal in a 9X16 sequence in the Vertical workspace.

 

I'd do as Mike suggests, and I'll add just a bit. First, reset the Vertical workspace (Window -> Workspace -> Reset to saved layout).

 

If that doesn't help, create a new project in 24.5.0.

Import a single clip.

Right-click on it in the Project panel and "Transcribe."

Drag it to the new icon. Just for our information, is it 16x9 or 9x16? It shouldn't matter.

In the Text panel, transcript tab, click on the CC (create captions), and just click ok.

Are the captions visible in the Program monitor?

 

Stan

 

 

 

Adobe Employee
August 2, 2024

I am quite baffled. One more test if you will (and thanks for helping us understand this). Do you see the same problems if you start a brand new project in 2024?

 

Mike

intelligent_Walrus0D4C
Participating Frequently
August 2, 2024
Adobe Employee
August 2, 2024

By doesn't work, do you not even get a graphic track item with a text layer in it? Or do you get a text layer but you can't see it in the program monitor?

 

Mike

intelligent_Walrus0D4C
Participating Frequently
August 2, 2024

 

I downgraded the Project to 2023 and it works there... so it's a 2024 issue.

intelligent_Walrus0D4C
Participating Frequently
August 2, 2024

yeah that also doesn't work, also the rectangle tool etc. not working... I think it's somehow related to the internal graphics engine or something? But when I drop in PNGs I can move them around, keyframe etc.