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Participant
October 16, 2026
Needs More Info

the Program Monitor and output screen go black.

When I scrub through a video on a Full HD timeline for more than 15 seconds continuously, the Program Monitor and output screen go black. My system configuration is: i7-11700 processor, RTX 5060 GPU, 32GB of RAM, and an NVMe 2.0 SSD.

1 reply

Amy the Stuv
Community Manager
Community Manager
October 16, 2026

Hello ​@Sumit23972362lfki 

Welcome to the Premiere Forums! We will need a little more information to help us replicate and properly examine the issue. 

  • Does the screen resume normal functionality when you stop scrubbing?
  • Is the screen black during playback too?
  • Does this happen with all sequences and all projects or just one?
  • Video Format: Please specify the format (and ideally share a sample video).
  • Project Size: About how big is your project file? Is it in a Production? Approximately how many clips are involved in a rough estimate?
  • GPU Driver: Please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.

If you’re able to share any sample videos, screenshots of Media File Properties, or a CSV generated by the Sequence Index window of the sequence exhibiting these issues, I could supply you with a private upload link via DM. 

Hopefully we can figure this out. Thank you for posting!

Amy

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