The software displays the error message "Sorry, an error occurred" - Premiere Pro 25.1

Dear Adobe Team,

I am using Adobe Premiere Pro 2025 and experiencing performance issues:

1. Problem description:
   The software frequently displays the error message "Sorry, an error occurred", which severely disrupts my workflow.
   Additionally, it is impossible to use the software offline. Whenever I disconnect from the internet, the application automatically closes.

2. Steps taken:

   1. Issues with Scripts and Extensions: While working with new features like scripts and extensions, I face significant malfunctions, which are impacting my productivity.

   Following your support pages and suggestions, I have tried the following:

   • Checked all settings in the Preferences menu.
   • Reviewed options under General and other sections.
   • Inspected application files thoroughly using Finder.
   • Executed several commands in the Terminal.

   Unfortunately, none of these attempts resolved the issues, and the problems persist.

3. Outcome:
   These issues are wasting my time and causing unnecessary frustration. As the software is not functioning properly, I cannot complete my projects efficiently and on time.

I kindly request your prompt assistance in resolving these problems.

?? THANK YOU!