This error again - Frame Substitution Recursion & Error Retrieving Frame

I've tested those theories now, but with different results.

When I open a freshly new premiere project file and import the clips associated with the error and dont use scene edit detection, I still get the error code. At first the code didn't show up. I played through both clips in a timeline and only got the error codes after both had been almost fully played through seamlessly without error. The first play-through had no issues, then it started throwing the code. Sections of the video that played fine now no longer played. Premiere is obviously glitching itself out on these for some reason it if is able to play them smoothly without issue, then suddenly throw errors.

To further test this and guage if the files themselves could be corrupt, I opened the files in other video programs and exported them to see if therre were any frame drops, glitches or errors. There were none. Both Descript and GoPro Player were able to ingest, play, and export these same video files flawlessly without errors or bogging down. (note that there are some intentional black sections of the video that deliniate different types of b-roll and those aren't file issues. Additionally the original footage was shot in AU at 25 fps so when the B-roll mixdown was exported at 29.97, premiere added stray frames between edits here and there - which has happened regularly for me but for this workflow didn't cause me enough issues to have to try and get support - but those aren't corrupted file issue, it was just in the original export). 

When I take these new files that were ingested and exported by other programs, Premiere doesn't have errors and even plays back smoothly at 400x speed. Scene edit detection also works and very fast. So it looks like any time Premiere decides it can't read a file I'll have to use a different program to export the file again since premiere can't export the file without either failing or baking in glitches like freeze frames and black screen.

So something seeminly in the new versions of Premiere has caused a bug where for particular clips for an as-yet unknown reason, that have played fine for 3 years and play fine in other programs, now is causing an error code. This same error code seems to be a long-term issue that has plagued Premiere for more than a decade, popping up in different scenerios. Other editing programs don't seem to have this issue and when I've encountered it in the past, the only solution that's ever worked for me is to do a workaround in a different program (DaVinci, Final Cut, etc). I wish Premiere would do what it needs to in its programming so this error is no longer an issue for users.

Hi @JeremyAndrewDavis -  No, I haven’t seen this error before with these files. My guess is that the file might be corrupted, especially since I’m seeing frame glitches in the original media. If you still have the original project and media, could you try re-rendering it in the latest version of Premiere Pro to see if that resolves the issue?

Thanks Jamie,

Can you clarify - does this bug cause any video clip to start having these errors if scene edit detection is ever used on it?

Hi @konraderer - Can you try and hold down "SHIFT" while launching Premiere and check the box
"Clear media cache files"

and this is Adobe Premiere 25.2.0, updated today.

On a Windows 11 system.

Processor Intel(R) Core(TM) i9-9900K CPU @ 3.60GHz 3.60 GHz
Installed RAM 64.0 GB
System type 64-bit operating system, x64-based processor
NVIDIA GeForce RTX 2070

I closed my project on April 1, when I open it on April 5 every clip is black and all flashing Frame substitution recursion attempt aborting after multiple attempts."

I moved one of these files to my internal HD and it worked for a moment, went offline, now seems to be working. But I haven't got room to put these all on my internal HD.

What's a sane fix for this that would allow me to pretend that this is a functioning professional editing program long enough for me to finish this cut?

File info:

File Path: J:\TTMFT production\120724\A_CAM\A01\A001B30R\A001C001_120101_B30R.mxf
Type: MXF
File Size: 16.79 GB
Image Size: 3424 x 2202
Frame Rate: 23.976
Source Audio Format: 48000 Hz - 24-bit - 5 Channels
Project Audio Format: 48000 Hz - 32 bit floating point - 5 Channels
Total Duration: 00:01:06:05
Pixel Aspect Ratio: 1.0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None

MXF File details:
Wrapper type: MXF OP1a (type: SingleItem SinglePackage MultiTrack Stream Internal)
File generated by: ARRI, ALEXA Mini (SUP 6.01.01)
ARRIRAW

Proxy Media

File Path: N:\KINO KIBEI 2\PF proxies\Narrative footage proxies\A001C001_120101_B30R_Proxy.mov
Type: QuickTime Movie
File Size: 193.22 MB
Image Size: 1712 x 1101
Frame Rate: 23.976
Source Audio Format: 48000 Hz - 24-bit - Mono
Project Audio Format: 48000 Hz - 32 bit floating point - Mono
Total Duration: 00:01:06:05
Pixel Aspect Ratio: 1.0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None

QuickTime Details:
Movie contains 1 video track(s), 1 audio track(s), 0 closed caption track(s), and 1 timecode track(s).

Video:
There are 1589 frames with a duration of 1001/24000ths.

Video track 1:
Duration is 0:01:06:06
Average frame rate is 23.98 fps

Video track 1 contains 1 type(s) of video data:

Video data block #1:
Frame Size = 1712 x 1101
Compressor = Apple ProRes 422 Proxy
Quality = Most (5.00)

Audio:
Audio track 1 contains 1 type(s) of audio data:

Audio data block #1:
Format = 24 bit - 5 channels
Rate = 48000 Hz
Compressor = uncompressed

Timecode:
Timecode track 1 contains 1 type(s) of data:

Timecode data block #1:
Start Time = 09:52:47:20
Reel name =

File Path: J:\TTMFT production\120724\A_CAM\A01\A001B30R\A001C010_120101_B30R.mxf
Type: MXF
File Size: 29.29 GB
Image Size: 3424 x 2202
Frame Rate: 23.976
Source Audio Format: 48000 Hz - 24-bit - 5 Channels
Project Audio Format: 48000 Hz - 32 bit floating point - 5 Channels
Total Duration: 00:01:55:13
Pixel Aspect Ratio: 1.0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None

MXF File details:
Wrapper type: MXF OP1a (type: SingleItem SinglePackage MultiTrack Stream Internal)
File generated by: ARRI, ALEXA Mini (SUP 6.01.01)
ARRIRAW

Proxy Media

File Path: N:\KINO KIBEI 2\PF proxies\Narrative footage proxies\A001C010_120101_B30R_Proxy.mov
Type: QuickTime Movie
File Size: 535.38 MB
Image Size: 1712 x 1101
Frame Rate: 23.976
Source Audio Format: 48000 Hz - 24-bit - Mono
Project Audio Format: 48000 Hz - 32 bit floating point - Mono
Total Duration: 00:01:55:13
Pixel Aspect Ratio: 1.0
Alpha: None
Color Space: Rec. 709
Color Space Override: Off
Input LUT: None

QuickTime Details:
Movie contains 1 video track(s), 1 audio track(s), 0 closed caption track(s), and 1 timecode track(s).

Video:
There are 2773 frames with a duration of 1001/24000ths.

Video track 1:
Duration is 0:01:55:15
Average frame rate is 23.98 fps

Video track 1 contains 1 type(s) of video data:

Video data block #1:
Frame Size = 1712 x 1101
Compressor = DNxHR LB 8-bit
Quality = Most (5.00)

Audio:
Audio track 1 contains 1 type(s) of audio data:

Audio data block #1:
Format = 24 bit - 5 channels
Rate = 48000 Hz
Compressor = uncompressed

Timecode:
Timecode track 1 contains 1 type(s) of data:

Timecode data block #1:
Start Time = 10:33:01:03
Reel name =

Hi @JeremyAndrewDavis - just confirming after you transferred the files to your internal hd, you disconnected your external hard drive?  Can you send one of the problem files and project to jamiec@adobe.com

Thanks @jamieclarke 

I'm working in Premiere Pro 25.2

And just for clairty, my computer is a 14‑core CPU, 20‑core GPU, 16-core Neural Engine so this footage should be a cake walk.

I transferred the files to the internal computer hard drive and I'm getting the same errors.
I'm experiencing this error across multiple timelines that source multiple clips.

Here are a few:

This one is 60fps:

This one is 25fps (shot in AU):

This is another 25fps clip:

This one is 60fps:

One of these clips won't export at all. I've been able to export one which took forever and forced the fan on my computer to kick on high, which hasn't happened on anything simple like this before. Then, that exported video freezes on a frame and the rest of the video is that frame frozen.