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Participant
July 15, 2025

Three Weeks of Work Destroyed by Premiere Pro – This Is Unforgivable

  • July 15, 2025
  • 2 replies
  • 206 views
Premiere Pro Just Destroyed Three Weeks of Work — This Is Unforgivable
I’ve been editing a professional project for nearly three weeks — countless hours of careful, detailed work — when Premiere Pro crashed without warning. And not only did it crash, it corrupted the project file in the process. No explanation. No recovery. Just the dreaded message: “The project appears to be damaged and cannot be opened.”
Let me be absolutely clear: this is not a hardware issue. This happened to me before on a high-end PC, and now again on a powerful Mac. Plenty of RAM, GPU, and SSD storage. This is not the user’s fault — this is Adobe’s fault.
In 2025, it is inexcusable that a software marketed as “industry standard” is still capable of corrupting entire projects without warning or protection. There is no professional justification for this kind of catastrophic failure in a program millions rely on for commercial, creative, and time-sensitive work.
Adobe has known about these issues for years. Forums, Reddit, social media — users have reported the exact same situation time and time again. And yet, nothing changes. No serious fix. No public statement. Just silence.
Your software is unreliable, unstable, and dangerous for any professional workflow. You are risking our time, our money, our deadlines — and our reputation.
This isn’t just a bug. It’s a systemic failure of design, reliability, and accountability.

Appendix – Saved only by autosave
In this case, I was lucky — I eventually recovered the project thanks to a recent autosave version.
But that does not excuse what happened. I still lost recent edits, wasted precious time redoing work, and was left with a deep sense of vulnerability and distrust.
If I hadn’t manually increased my autosave frequency, this would have been a complete disaster.
Adobe, we shouldn’t need to rely on luck or manual backup hacks to protect our work. This is your responsibility. Premiere Pro cannot continue to operate like this. It’s unacceptable.

2 replies

EZEZ1
Participant
November 9, 2025

I agree with you. Why is all Adobe Apps so shi__y? I have updated gpus and followed all reasons to fix the the crappy sevice from support and YouTube. I have used this service for over 10 years and the more they add to it the crappier it gets. It takes me four times as long to get things done because of the constant crashes and intermitent service. I did not want to change because I would have to retrain and get over learning curnes. It is starting to get appealing to change. Everytime they move things around It takes me soo much time to find where they are constantly moving paragraphs and other tools. I think it is time to move on. All of the AI added wors well then it doesent. I have reached a point of saying good bye to ADOBE. I want to create with ADOBE but they have turned me into a support crash geek spending so much time fixing their crappy service everytime I turn it on fixing the same crap over and over??

Community Manager
July 15, 2025

Hi @Carlos28699229h2l3

 

Thanks for the message. Welcome to the forums.  I'm very sorry to hear Premiere Pro crashed at a critical point in the process. I'm glad that you had an autosave to keep working.  When you relaunched Premiere, did it give you the option to Send Report to Adobe?  I'm not seeing any crashes associated with your email in our system.  

I'm very sorry you feel distrustful of Adobe. We do hear you and value your feedback. Unfortunately, crashes can be caused by many different things, so for your specific crash, we'll need some more information.  

Please see: How do I report a Problem?  Sorry for the frustration, and thanks for reaching out.