Transcription Crashes Premiere version 25.1 on Apple

Hi Kevin, I thought that deleting the old project worked, but unfortunately my test was just a very simply transcription and when I tried to transcribe a more lengthy day of footage, the same problem returned. I am also wondering why this issue would only occur on my computer and not the other editor who is using the same Production file as I am. Why am I experiencing the data leak from a corrupt project while they are not despite having all the same projects? Thank you so much for your help! Still trying to resolve this issue. 

Thank you SO MUCH @Kevin-Monahan ! An old, corrupt project was the problem and once that was deleted everything worked smoothly! 

Hi @Kevin-Monahan,

Thanks for the quick response! I have already tried clearing the media cache, uninstalling and reinstalling Premiere, and a number of other small fixes. The other editor who was able to transcribe a project also has 32GB of RAM and was easily able to transcribe the same project that crashed my computer with a max of only 5GB of RAM used as shown on her Activity Monitor. Meanwhile, the RAM usage on my activity monitor rises up to 100GB. That can't be normal. I suspect a memory leak or a bug. I can't imagine that it would otherwise take 100GB of memory in order to transcribe a couple hours of video. At the moment it appears all the projects experience this issue. 

Hey there, @angaelica,

Thanks for the post and welcome to the forum. Yes, I've seen users experience crashes in Premiere Pro when transcribing large projects and Productions. Do all the projects in the Production experience the issue, or just this project? If the latter, consider creating a new project and importing the contents of the previous project into the new one.

To prevent issues like this, consider keep the project file sizes smaller and transcribing smaller batches of text on your specific computer. Larger projects doing a lot of transcribing might require more RAM, for example. The specific media type you are using might also compound the issue if it is highly compressed media at larger frame sized. You can watch this out by checking the Activity Monitor (macOS) or Task Manager (Windows) to observe RAM consumption during transcription. You can also try transcribing smaller portions of your project to identify if specific clips or sequences trigger the issue.

You can also try launching Premiere Pro with the Shift key pressed to launch the Reset Options dialog box, This allows you to reset preferences, delete the media cache, etc. in order to further troubleshoot your system. It's a good idea to do, especially if your colleagues have computers that are functioning as expected.

Just a quick reminder to save your work frequently and maintain backups of your projects (in addition to Auto-Saves) to safeguard against unexpected crashes or system issues.

I hope the advice helps you. Let us know what happens after trying these troubleshooting steps.

Thanks,
Kevin