Transcription editing bug

Hello @Kaitlyn29158949b09e,

Thanks for the information. It is a known issue that extremely long sequences like yours have performance issues with this feature. I would recommend an alternate workflow for dealing with such huge files.

Premiere Pro is optimized to work on feature films at the maximum length, but even feature editors even divide those up to smaller pieces, like Act I, Act II, or Act III. That way, timeline performance can remain snappy and as expected. Your current workflow just won't work well, I think. I suggest you follow the same path as feature editors do, working in, say, 45 minute sections. That way, you can have a decent workflow not hampered by delays.

Since these are "Zoom" files, you may want to transcode these files. They might not have a constant frame rate which exacerbates performance on long files. You can determine a variable frame rate by running the file through MediaInfo, which is a free download. Show us the results in tree view in a screen shot.

After you process your media, you should have an easier time as you edit future sessions. For now, divide up your huge sequence into several parts. See if that helps. If not, the issue may be the reference to a single source file that is several hours long. Let us know if the advice here might help you get this one to the finish line.

Take Care,

Kevin

Hi Kevin,

I got into the file this morning and transcript editing worked as it should for about 3 minutes. After that any edits were not showing up but no other action was occuring, then proceeded to go back to the issue of editing and the <Type your caption here> shows back up with the transcript not re-populating.

Please see the responses to your questions/comments below.

• Is the duration of your sequence only nine minutes? Sometimes you see delays with particularly long sequences. Let me know if that is the case. Total sequence is around 6 hours, it is an mp4 of a Zoom class we did that I am working through to correct the transcript, remove any unnecessary content, and break into sections for on-demand viewing. 
• Have you tried deleting the media cache? Press Shift at launch for the Reset Options dialog box. After trying this step, see if performance improves. Have restarted and deleted the media cache abuot 10 times with no change. 
• Copy and paste: If you need to make extensive edits, consider copying the transcription text into a separate text editor, making your changes there, and then pasting the edited text back into Premiere Pro. I really need to view the recording as I am working through the transcript because it isn't always apparent that the auto-transcription picked up something incorrectly. 
• Adjust timeline zoom: Some users have reported that zooming in or out on the timeline can sometimes reset the cursor behavior. Try adjusting your timeline zoom level to see if it helps. Attempted this morning, no change to issue seen.
• Restart Premiere Pro: If the issue persists, try closing and reopening Premiere Pro. This can sometimes resolve temporary glitches. Restarted multiple times, no change to issue seen.

Stan had a recommendation to test with shorter sequences, which I will try to do today. I really wanted to work through the recording from start to finish, but may have to break it down further to have shorter sequences.

@Kaitlyn29158949b09e,

Thanks for all the additional information. My second response to your other bug report is here:

https://community.adobe.com/t5/premiere-pro-bugs/transcript-not-accepting-edits/idc-p/15212034#M46965

I don't have anything to add yet. Is that file 9 hours? You previously said 6, I incorrectly said 8, and this looks like 9.

FYI, a moderator may consolidate these threads.

Stan