Transcription returns “No dialogue found” on all clips

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Transcription returns “No dialogue found” on all clips (worked the day before)

Since November 7, transcription fails on every clip and sequence with “No dialogue found. To enable transcription services, your audio must contain unmuted verbal dialogue.” All clips have clear, audible speech recorded with a lavalier mic. The exact same clips transcribed correctly on November 6.

The process starts and ends with “No dialogue found.” In longer sequences, it returns only one or two random words for a 27-minute clip.

What I’ve already tried

Cleared media cache
Restarted Premiere Pro and my computer
Created a new project and a new sequence
Removed and reinstalled the Korean language pack via Creative Cloud > Add-ons
Updated Premiere Pro
Re-transcribed clips that transcribed successfully the day before
Changed audio channels to mono: did not work

Is this a known issue in 26.5.2? Is there a fix or workaround, and which 26.x version can I safely roll back to without losing project compatibility? This is so frustrating.

Stan Jones

Community Expert

@Jamin37464318w3mk

Those are all good troubleshooting steps.

What OS? If Mac, what processor?

This was reported fixed in 26.2. But reports have continued, including 26.5.2.

Since you report you are transcribing in Korean, Check the language settings and don’t use autodetect.

Earlier, 26.0.1 was considered the best roll back without going to version 25.

I see reports that version 27 is now rolling out.

Be sure to keep your older versions installed when you update.

Stan

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