Skip to main content
Inspiring
July 14, 2025

Translucent square appears with captions in Adobe Media Encoder, but not Premiere Pro

  • July 14, 2025
  • 2 replies
  • 177 views

I exported a project yesterday, and when watching the exported file, discovered that a little translucent grey square appears whenever text appears.  It doesn't matter where the captions are located; the square always appears in the same area.

 

The strange thing is that the square is only visible if I export with Adobe Media Encoder (25.3).  It is not visible if I export in Premiere Pro.  And it's not visible in Premiere Pro's preview window either.

 

I'm pretty sure it's an empty text object with a translucent grey background.  Although Premiere Pro doesn't show it in the preview window or its exports, when I switch to the Text tool and mouse over that area, the cursor changes, so I can select and delete it.  However, I would have to delete it for *all* of my text captions, which is a pain.

 

So my questions are:

 

1) Why would Adobe Media Encoder's exports differ from that of Premiere Pro?  I thought the whole point of Adobe Media Encoder was to provide an alternative rendering interface to Premiere Pro, but that the renderings would be identical.  Does this mean I cannot trust Adobe Media Encoder to always export exactly what Premiere Pro would export?

 

2) Have other people reported this problem, and is a fix confirmed for a future version of Adobe Media Encoder?

 

3) In the meantime, assuming it's an empty text object, how do I locate and delete it for *all* the captions in my project?  I'd hate to have to pixel-hunt for every one.  Is there a way to at least make them all visible, so that I can quickly see (in Premiere Pro itself) which ones I still need to delete?

 

Thanks!

 

2 replies

Tripecac2Author
Inspiring
July 20, 2025

The project was very long (2+ hrs).  

 

Since I had only captioned the first 15 minutes or so, and didn't like the font, I went ahead and deleted all of my text objects and created new ones.  The mystery square is now gone.

 

Rendering with Adobe Media Encoder was very slow (compared to exporting in Premiere Pro).  Is there an ETA for the new version, which (reportedly) fixes the slow rendering bug?

Community Manager
July 14, 2025

Hi @Tripecac2,

 

Thanks for the message. I can see what you mean from your image. Could you share your project with us to look at? Can you tell me how your captions were created/ imported? An unusual character or space in the text could cause it. Also, can you check the Properties panel for the captions and the Background menu and see if gray is selected?  What type of computer are you using?

 

I hope we can help you shortly. Sorry for the pain points.