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Oyka
Inspiring
Apr 7, 2023 4:54 PM UTC
Open for Voting

Unable to import ProRes Raw video on Windows

Hello,

 

with my camera I used an Atomos Ninja V+ to record videos in Prores Raw

I use a PC with Windows 11, I downloaded "Apple ProRes RAW for Windows 1.3".

 

I downloaded the latest NVIDIA Studio 531.41 driver

 

and unfortunately when I put a video in ProRes Raw on Premiere Pro it sends me an error message saying "impossible to decode the ProRes Raw video".

 

I have a black screen on the preview screen of première pro and just the sound

 

I have a recent laptop from this year :

Intel Core i9

NVIDIA GeForce RTX 4090 Laptop GPU
Amount of video memory: 16 GB

 

can you help me to use première pro with video in ProRes Raw

 

Thanks a lot

 

Sincerely

    5 replies

    Adobe Employee
    Mayjain17122444
    Adobe Employee
    May 14, 2026 9:19 PM UTC

    Hi All,

    Sorry for the inconvenience caused. We have significantly improved ProRes RAW support in the latest Beta builds (26.5 onwards), and have also addressed several long-pending issues on Windows systems, especially on AMD CPU/GPU configurations.

    Please try the latest Beta build and let us know how it behaves on your setup. We would greatly appreciate your feedback from the Beta builds.

    More details are available in this forum post:
    https://community.adobe.com/announcements-732/new-in-beta-improved-prores-raw-support-1561616

    While we do not recommend using Beta versions for production workflows, the Beta installs separately from the release version and can safely be used for testing the fixes.

    Please let us know how things look on your end after testing the Beta build. We sincerely appreciate your patience, continued support, and everyone who helped highlight and investigate these issues.

    Thanks,
    Mayjain

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    OykaAuthor
    Inspiring
    Apr 30, 2024 10:24 PM UTC

    Hello,

     

    I answered you again by private message

     

    I now have a new computer with an i9 processor, except that my graphics card is an RTX 4080 Super, and unfortunately I still have the same problem.

     

    Thanks a lot

     

    Sincerely

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    mayjain7130546
    Participating Frequently
    Oct 25, 2023 9:05 AM UTC

    Hi Oyka,

    Sorry it's still not fixed at your end. We have no internal report of  ProRes Raw media issues with Nvidia GPUs.
    Please share some problemtic clips/projects https://helpx.adobe.com/creative-cloud/help/share.html . We will investigate at our end and report back.


    Thanks, 
    Mayjain

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    OykaAuthor
    Inspiring
    Aug 7, 2023 3:28 PM UTC

    Hello,

     

    thank you for replying, unfortunately it still doesn't work even with the latest drivers in my context

     

    Thanks

     

    Sincerely

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    mayjain7130546
    Participating Frequently
    Aug 7, 2023 11:14 AM UTC

    Hi @Oyka ,

    Sorry for the issue. This was fixed long back in the latest Nvidia drivers. Let us know if you are still facing this problem in Premiere Pro with latest drivers.

    Thanks,
    Mayjain

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