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Participant
May 27, 2026

Unable to use object masking tool

  • May 27, 2026
  • 3 replies
  • 70 views

If I try to track an object mask it simply says initializing and stays in that loading dcreen

    3 replies

    IanB_360
    Community Manager
    Community Manager
    May 29, 2026

    Hi ​@default47yrqnsxcs1x ,

    Please let us know some of the details below. That would help us to understand better what you're seeing. 

    • Screen Recording: If possible, include a recording of your screen showing the issue.
    • Premiere Version: How to find the exact version of Premiere you're using.
    • Operating System: Specify Windows or macOS, along with the version.
    • GPU Driver (Windows only): Please let us know your video card driver version. We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
    • Video Format: If the issue relates to playback or export, please specify the format (and ideally share a sample video).

      If you have time to check out the Help X articles below, they offer some support on how the new Object Masking tool works. 
      Masking in Adobe Premiere: Complete Guide 2026 , Adobe Premiere Object Masking Tutorial | Fast Mask & Track

      Let us know if this helps.
      Ian
    TrentHappel
    Adobe Employee
    Adobe Employee
    May 29, 2026

    There were some recent changes that affected Mask tracking in 26.3 Beta. These issues were just resolved and Mask tracking should be working again in 26.3 Beta build 017. Sorry for the disruption.

    R Neil Haugen
    Legend
    May 28, 2026

    What’s you’re media? Is it phone media? If so, and then it’s VFR, variable frame rate, you’re going to run into this. Using ShutterEncoder or Handbrake to convert this to CFR, constant frame rate, will fix that.

    Everyone's mileage always varies ...