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Participant
Jul 26, 2024 1:17 PM UTC
Needs More Info

Updated to newest version, now premiere wont smoothly play or edit videos

I updated premiere pro on my computer two days ago, and ever since when I try to play the videos I'm editing they will either play just the sound without the video moving, pause on transitions instead of going to the next clip, and stutter throughout the video instead of playing it through smoothly the way it did before the update. Has anyone else had this issue and been able to resolve it?

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2 replies

Adobe Employee
Jul 26, 2024 1:36 PM UTC

Status updated to Needs more info.

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Adobe Employee
Jul 26, 2024 1:36 PM UTC

Hi Cassidy24751235cnix,

 

Sorry to hear about this. Could you please confirm the type of media files you are working with (format, frame rate & frame size) & the system specs (OS, CPU, GPU & RAM)? Is this happening with any specific project or with all of them?

 

Thanks,

Sumeet

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