Vertical stripes on preview and exported video. No plugins, no effects, just raw footage

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Several vertical stripes shown on preview, source and program, and on exported video.

Editing on Mac M1

Averdahl

Community Expert

@SoonishBebop

Does it happen with all files from your camera?

I downloaded A001_C012_0601B2_V01_001.mxf and it looks bad everywhere, Premiere, VLC, PotPlayer and Shutter Encoder. It looks “best” in Premiere while it has green tint in other players and vetical lines if i resize the window.

It seems that the file itself is corrupt.

I see it on Windows 11 25H2 with a Nvidia RTX A5000 GPU, driver 582.16.

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IanB_360

Community Manager

Hi @SoonishBebop

Welcome to the Premiere community. Thank you for taking the time to report a problem. It would help us if you could use the link " How to Report a Problem," which provides steps to provide more information that can help us identify the issue. If you can provide a link to the files that are causing this error, we will gladly download them and take a look at what is going on with them. You can email or message me with the link.

Here to help.

Ian

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SoonishBebopAuthor

Participating Frequently

Hey, Ian!

I'll use the link and upload the files.

Thanks a lot for the reply!

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Warren Heaton

Community Expert

The first thing I’d do I try to nail down if this is in the source footage or if it’s happening on the fly in Premiere.

In Premiere Pro, what does the footage look like when the Magnification pop-up is at 100% instead of 68%, both the Playback Resolution and Paused Resolution are at Full, and High Quality Playback is enabled?

Outside of Premiere Pro, what does the footage look like when viewed outside of Premiere in QuickTime Player, Adobe Bridge, After Effects, and/or VLC Player?

Was this recorded on an ARRI camera? If so, what does the footage look like when played in the ARRI Reference Tool?

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SoonishBebopAuthor

Participating Frequently

Thanks for the reply!

Playback Resolution and Paused Resolution are at Full, and High Quality Playback is enabled.

The footage was recorded using ad RED camera, I tried RED CINEX-PRO and the results are the same.

Tested the footage using Apple Pro Video Formats and on QuickTime Player it looked just the same.

Any idea of what can be done to save this footage? I've noticed that, changing timeline resolutions makes the lines thinner or thicker.

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Warren Heaton

Community Expert

If this is your RED camera, have it serviced. There's likely an issue with the sensor.

NeatVideo or Topaz Video may be able to repair it, but there’s a good chance that you’ll have to reshoot.

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