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Participating Frequently
May 9, 2025 10:06 PM UTC
Open for Voting

When editing videos in Premiere Pro, the program keeps crashing.

When editing videos in Premiere Pro, the program keeps crashing.

Windows 11
64GB DDR5 RAM
4TB SSD
Asus GeForce RTX 4070TI Super
Asus RTX Prime Z790 P
Intel Core i9 14900K

My computer is like this. It shuts down at least 10 times while editing. I'm fed up, I'm going crazy

6 replies

Participating Frequently
May 13, 2025 6:26 AM UTC

It does this even when there is no plugin. I have reinstalled and tried many times.

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Community Manager
May 12, 2025 7:57 PM UTC

Hello @Sanat Reklam,

I was able to find your crash report in our system, and it is a bug.  I have escalated it internally.   Are you using any MOGRTS or Advanced3D plugins?  I hope we can help you shortly. Sorry for the frustration.

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Participating Frequently
May 12, 2025 11:57 AM UTC

The worst part is that they are extremely indifferent. I constantly send feedback and have not heard back even once. I write here but no one knows how to solve the problem. We do not use free applications. Everyone's time is very valuable. Just as I pay every month when the day comes, I also want to get what I paid for when I have a problem. I finish editing in 5-6 hours, which I can do in 1 hour. I am really fed up with my job. Adobe really regrets solving problems!

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Participant
May 10, 2025 11:30 AM UTC

I am having the same issue and its been like this the last couple of days. I can't edit for five minutes and this thing keeps crashing nonstop. 

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Participating Frequently
May 9, 2025 10:52 PM UTC

I am using the latest version. I was having the same problems on my old computer with lower components and it was lagging a lot. I bought a new computer and wrote its features in my previous message. My lagging problem is gone but the crashing problem has never been fixed. My computer is not crashing. Only Premiere. I even experience this problem occasionally in Lightroom and Photoshop. But I experience it all the time in Premiere.

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Community Manager
May 9, 2025 10:47 PM UTC

Hello @Sanat Reklam,
I'm sorry you're having crashing issues.  We definitely don't want to see those.  I can see your crash report.  Which version of Premiere are you working in?  Did the crashes start after an update?  Does it only crash Premiere, or your computer as well?  I hope we can help you soon. Sorry for the frustration! 

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