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Participant
Oct 28, 2026 3:33 PM UTC
Needs More Info

when i open my premiere pro lateast version m facing crashes issue app open and app crash after 1 mint WTH with adobe softwaree

i think you should have to solve this issue you’re not a beginor you’re proffesional thank you ..

    1 reply

    KatieToo
    Community Manager
    Community Manager
    Oct 28, 2026 3:41 PM UTC

    Hi ​@Prince786 

    Thanks for stopping by the Premiere forums! We need a few more details from you for better troubleshooting. See below.

    So when you say app crash, you mean Premiere is crashing or are you having to force quit Premiere? Are you sending in the crash reports and entering your email associated with Adobe into the crash report box beforehand? What is happening when this occurs? 

    • Premiere Version: What is the exact Premiere version and build you’re using? Help > About Premiere or Premiere > About Premiere.
    • Setup/OS: Please specify Windows 11/10 or Mac, plus what macOS, along with driver version/build.
      • GPU Driver version/build(Windows only): We recommend updating to the most recent version; for NVIDIA users, we strongly recommend the Studio version of the driver.
      • Mac Chip (Mac Only): what M-series chip? If Intel, please include GPU.
    • Media Files: video, images, etc. and what types (can check under Media Properties)
    • Project Size: About how big is your project file? Is it in a Production? Approximately how many clips are involved in a rough estimate
    • Media Storage: Are your Scratch Disks set to your Documents folder or the same as project, and is this the same as the Media drive?


    Also, if you could please let us know the following, this is also helpful to know:

    • Does it affect all projects or only some? What about new projects with a few sample clips?
    • Do you recall which Premiere this was last working in, when It started, and what might have changed? Any plugins, OS update, drivers, etc.
       

    Screen Recording: If possible, include a recording of your screen showing the issue as that’s helpful.

    Hope to help!
    Katie

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