Skip to main content
boy_jay
Participating Frequently
April 5, 2026

When i use Neat v6.1 in Premiere on 6K video that I downsized to 4096x2304, it crashes Premiere every time. I have to expert the video in the 4k resolution and then run it again.

  • April 5, 2026
  • 2 replies
  • 40 views

The simple description is provided.

    2 replies

    Community Manager
    April 6, 2026

    Hi ​@boy_jay

    Thanks for reaching out. As Peru Bob mentions, updating or rolling back your GPU driver is worth trying first.

    Since Neat Video is a third-party plugin, it is also worth reaching out to their support directly, as they may have specific guidance for this version and resolution combination.

    Could you also share your full system specs? 6K footage with Neat Video applied is very demanding, and it would help us understand whether the hardware may be a factor here.

    Sorry for the frustration. Thanks for your patience while we look into this.

    boy_jay
    boy_jayAuthor
    Participating Frequently
    April 6, 2026

    Much appreciated. I will try that first this today. Thank you for taking the time to assist.

    Peru Bob
    Community Expert
    Community Expert
    April 5, 2026

    Try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver).

    boy_jay
    boy_jayAuthor
    Participating Frequently
    April 6, 2026

    Great! I will do so. Much appreciated.