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Participant
Nov 13, 2022 7:06 PM UTC
Open for Voting

Background displaced after rendering

All my environment lighting-scenes/images are displaced vertically after rendering. Does anyone experience the same issue? 

4 replies

Adobe Employee
Nov 15, 2022 6:56 PM UTC

Hi @Pascal5C1C! This is a known bug and the engineers are currently investigating. It might take some time for them to figure out what had happened.

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Participant
Nov 15, 2022 6:41 PM UTC

 

 

Thanks a lot for the responses. Here are 2 Screenshots. One before rendering - and one after rendering in photoshop. The background is displaced - you can still see some clouds - but the ground is gone. 

Thanks a lot for any tipps

 

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Ares Hovhannesyan
Community Expert
Community Expert
Nov 14, 2022 5:12 PM UTC

Please share your view point capture with final render to understand the problem. Thank you 

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Adobe Employee
Nov 14, 2022 3:48 PM UTC

Hi @Pascal5C1C! We are not able to diagnose working files directly on the forum website. Can you email the Stager scene file and log file that you are seeing the masking issue in to Substance3d-bugs@adobe.com so we can investigate. If the file is under 20 MB you can attach it directly to the email.  If it's larger, you can send via a file transfer link like Creative Cloud assets, Dropbox, We Share, One Drive, Google Drive, or similar.

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