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Hyojung305329509j4y
Participant
August 16, 2023

I got render issue and attached the screenshot

  • August 16, 2023
  • 6 replies
  • 555 views

It's always giving me broken image at the end of rendering. I don't know why. it looked absolutely fine during rendering but this is the result....

    6 replies

    C
    Captivating_helperB833
    Known Participant
    January 27, 2024

    Disabling denoise export solves the problem - but this feature is very useful in the final render result, so Adobe, please fix it.

    C
    Chad25600176wjde
    Participant
    September 18, 2023

    Thanks for the help. Didn't help with the problem, unfortuntely. Had the PC techs uninstall and reinstall the NVIDIA drivers and now everything is working perfectly. Right now they are running around the lab finishing the process. Should be done just in time for class to start. Happy to have one less issue. 

      Ares Hovhannesyan
      Community Expert
      Ares HovhannesyanCommunity Expert
      Community Expert
      September 18, 2023

      Please review https://youtu.be/O-XOpZthhs0?si=mOwwojdTFoK118pT

      C
      Chad25600176wjde
      Participant
      September 18, 2023

      Can you tell me what specific setting you mean by Sharpening Function? I'm running into this issue with the 3D class I'm teaching and it is driving me nuts trying to figure out. The same files render fine on my personal Windows laptop and on my office Mac but not in the classroom.

       

      We are running NVIDIA RTXA4000 with updated drivers. Current version of Stager for Windows. Problem still persists.

      Ares Hovhannesyan
      Community Expert
      Ares HovhannesyanCommunity Expert
      Community Expert
      August 19, 2023

      Such an artifact happened when sharpening function of NVIDIA cards are enabled (if you use NVIDIA) Also try to update or reinstall GPU driver.

        Cyril Dellenbach
        Community Manager
        Cyril DellenbachCommunity Manager
        Community Manager
        August 16, 2023

        Hi Hyojung,

         

        Thanks for the details.

         

        This looks like a bug, but this is a bit early to say. Could you share your log file (Help > Get logs...), so I can take a deeper look? Additionally, I advise you to disable the denoise export feature, and check if the problem persists.

         

        Best regards,

         

        Cyril Dellenbach (Micro) | QA Support Artist | Adobe
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