Skip to main content
W
Wafa35283383pvaf
Participating Frequently
February 12, 2024

I have trouble with Substance 3D Assets stager

  • February 12, 2024
  • 3 replies
  • 169 views

when I was working on the project for long time , the application got crashes, and I Lose everything I worked on. I faced this is  problem many times !!!

3 replies

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
February 14, 2024

You can send it at cdellenbach@adobe.com

 

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
W
Wafa35283383pvafAuthor
Participating Frequently
February 12, 2024

How can I send you these are files? I found two files..

I am sorry I don't know how 

Cyril Dellenbach
Community Manager
Cyril DellenbachCommunity Manager
Community Manager
February 12, 2024

Hello @Wafa35283383pvaf,

 

Thanks for the message.

 

Can you send me your log file after a crash? You should find it in
C:\Users\[username]\AppData\Local\Adobe\Adobe Substance 3D Painter

 

Let me know.

Cyril Dellenbach (Micro) | QA Support Artist | Adobe
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices