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Sibusiso384251011121
Participant
October 29, 2024

My .ssg file won't open, I receive and error message

  • October 29, 2024
  • 4 replies
  • 429 views

Hi everyone,

When I try open my 3D model, I get an error message below. I was able to open the model earlier but im now unable to. I've also attached the log form.

Thank you in advance.

 

    4 replies

    G
    Gokul17
    Participant
    December 18, 2024

    i also faced same problem this morning, did you find any solution for this?

      Ares Hovhannesyan
      Community Expert
      Ares HovhannesyanCommunity Expert
      Community Expert
      November 1, 2024

       Try to open the file with other 3D app (you can use Stager previous version, also). Than export as OBJ, FBX or other format snd try to open in Stager.

      S
      Sibusiso384251011121Author
      Participant
      November 1, 2024

      Thank you Ares.
      What is the cause of this and what do you suggest I do? Does this mean I have to start over? It happend again this morning and none of the files want to open, including my backup files.

        Ares Hovhannesyan
        Community Expert
        Ares HovhannesyanCommunity Expert
        Community Expert
        October 31, 2024

        Thank you for sending a log file. Team will review and take it in account for next updates.

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