Problem Changing Textures and 3d model converted magically to a folder....

We have a fix for copy/pasting models missing from files after save and re-load.  This will be available in the next release, which we plan to push in the next week or two.

I have to remind myself to never use undo - it seems to completely mess up the file. I'm also experiencing models, even simple ones such as cubes, converting to folders and disappearing (although the gizmo is still in the location if I select the folder in the sidebar) when I save and reopen a file. Seems to happen most often on duplicated models, or if I hit undo, or if I have put items in a filder I have created. Makes working in Stager very unreliable. Apple 5k 2019 i9.

Yeah using undo, duplicating things, switching between cameras, all of these actings are causing way too much program instability and unsavable crashes. Really hope that's addressed soon.

Yes Ares, sometime happens me too, if the scene or model is complex.. "Undo" do no respond, or the software crashes.

I also want to add that UNDO hangs app. It depends on complexity of model

Yopu can download the logs file here;

https://drive.google.com/file/d/1pqVO52Ws-hKMDVnVNfeLhS37cFRXCNy4/view?usp=sharing 

Hi,

I reply by order:

1-Does this happen on all new scenes and all times you add new textures?

It happens with a "complex" scenaries with a 3d model like a car and another 3d objects. When I change a texture the delay is long. And if i do a undo action, Adobe Stager start to "thinking" to come back the previous texture, and some times nothing happens. I detected the delay when the scene uses a lot of memory ( log textures, complex objects, refletions, etc..)

2-Are you using raytracing on in the viewport while changing?

Yes.

3-Are you using Substance materials and changing parameters or are you using a custom material and adding textures?

Yes

Hi Lu!

Can you maybe provide a bit more information on the issue with the textures slowing down?

• Does this happen on all new scenes and all times you add new textures?  Or was it more of a one time/one day issue?  When we have a new release sometimes we update the shader system and the first time you're combining textures it has to generate the new textures, so there will be some delays while they generate.  Once they're saved though it will be faster the next time.
• Are you using raytracing on in the viewport while changing? 
• Are you using Substance materials and changing parameters or are you using a custom material and adding textures?

If possible can you also get your application log file?  It's in the Help > Get Logs menu item and can give us more details about what's going on.

Cheers!
Jeanette