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Known Participant
January 27, 2024

Problems with Models aded to library

  • January 27, 2024
  • 5 replies
  • 581 views

Hi, today i purchase 3D subsription and want to shift to stager from dimensions. About one year I worked with Dimensions. My projects is 3D glass bottles with decales. In dimensions it was no problem to create bottle, put label on it and after that export this as model to library and later on import this model to another scene in another file - the label remains as separate layer. In Stager imported model merge label with glass in one material - so there is no posibility to update labet to another one (same size, but diferrent info on it)

?????

    5 replies

    Ares Hovhannesyan
    Community Expert
    Community Expert
    January 28, 2024

    I am on Win 11 with AMD Radeon RX 580. it works fine for me Please review System requirements | Substance 3D Stager (adobe.com)

    This can be a guide for choosing right GPU. Some user with latest NVIDIA Drivers report some issues especially for new cards. Some solutions are turning off shader of GPU some is to update driver or use right driver (gaming or standard versions).  

     

    Concerning placing model from library the reason is that adding model to library need too render model before adding to library, that's why you get material with decal. Try to save model without decal and add that decal after reimporting from library. 

    Known Participant
    January 28, 2024

    Dear Ares, thank you for help:) one more question:) my situation- I am a mac user since 2000... but now I decided buy windows machine for adobe 3d suite. I am looking for pc with  NVIDIA GeForce RTX 4060 Gpu- does this gpu compatable? 

    Known Participant
    January 27, 2024

    OK, I try in another way. I created new file and import stager file as 3d model:) it works:) all decals OK now:)

    Known Participant
    January 27, 2024

    I understand this, OK. But now try to add this botle with decale to your library as model. And then add this model from your library back to scene again. And you see the anoing situation there your botle and the decal will be merged in one material...

    Ares Hovhannesyan
    Community Expert
    Community Expert
    January 27, 2024

    yes there is a difference in structure for Dn and Stager. You can find decal in Material panel. See capture. What kind of file you export?