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frédéricp49094836
Participant
January 24, 2022

Rendu carré gris / Render missing gray block

  • January 24, 2022
  • 3 replies
  • 294 views

Lorsque je lance mon rendu, il se termine toujours avec un region sous forme de carré qui reste sans rendu, gris comme le background. Une piste?

3 replies

JMathews
Community Manager
Community Manager
May 27, 2022

If the render is complete but missing square blocks this is usually a 'bucket failure'.  The rendering and denoising happens in chunks called buckets, and one of those failed to process.  To temporarily fix the issue just disable the denoiser in the render settings or try a different combination of render settings (the bug may be at a higher sample rate, for example). 

 

The only way we can fix the issue permanantly is to have the scene that caused the issue.  If you're able to share your saved SSG scene with us (you can email to us at Substance3DBugs@adobe.com)

Adobe Principal Product Manager, 3D & Immersive
Alexandre Becquet
Community Expert
Community Expert
May 24, 2022

Hello, oui il nous faudrait les informations sur ton ordi et la configuration pour pouvoir vérifier que tout est ok de ton côté et t'aider à trouver la solution.

Ares Hovhannesyan
Community Expert
Community Expert
January 24, 2022

GPU can be a reason. What type GPU and OS you have?