Participant

Stager wont remeber my graphics card settings

Forum|Forum|2 years ago
August 25, 2023
2 replies
141 views

Every time i load stager the software wont let me use ray tracing on my GPU even though i have it set correctly on both my nvidia control center and within my graphics card settings. I have set it all up correctly according to the "GPU rendering is disabled | Substance 3D Stager" tech sheet but it still defaults back every time i open stager. I run a RTX Quadro A4000. I have updated the graphics driver to the latest also.

Cyril Dellenbach

Community Manager

Hello Tim,

Thanks for your message.

This behavior a bug we are currently dealing with. Currently, I'd advise not to launch Substance Stager through the Creative Cloud app. Instead, you can directly open it through the project file, or the app shortcut.

This should already help preventing the bug.

Best regards,

Cyril Dellenbach (Micro) | QA Support Artist | Adobe