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Participant
August 5, 2022

Unable to browse 3D assets in Marketplace from Substance 3D Stager

  • August 5, 2022
  • 1 reply
  • 161 views

When I click the 'Add and import content' button in Stager and select "Browse 3D assets in Marketplace", the Creative Cloud desktop application opens and displays an error message that says "Something went wrong." I also notice there is a "Go to Stock & Marketplace" link at the bottom of the Libraries tab, within the Assets panel. When I click on that, once again the Creative Cloud application opens without the error message, but there doesn't appear to be anything here, save for a handful of "starter pack" libraries (mostly colors, fonts and brushes). Is this a bug? 

    1 reply

    Ares Hovhannesyan
    Community Expert
    Community Expert
    August 7, 2022

    Did you try to sign out/in to your Adobe account?