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Participant
Jun 5, 2024 6:48 AM UTC
Open for Voting

Unable to enable GPU rendering Substance Stager 3.0.2

In the new Substance Stager version 3.0.2 I've got the message: Unable to enable GPU rendering. I've updated my NVIDIA RTX 4000 to the latest drivers, Uses Windows 11. Nothing helps. Any suggestions what to try more? Rendering takes forever without GPU /Eva

24 replies

Known Participant
Jan 29, 2025 9:35 AM UTC

As of 3.1.1.1 GPU Raytracing and animation [ output to vidio] are working fine. Also as an FYI for those where importing a Rhino 8 mosdel was an issue, R8 can now be directly imported. However, in my experince, importing as an STL works better still. The mesh can remain in a Rhino 8 file, just simpimply go from NURBS>ST first. Also perhaps check that you are happy with the mesh befoe import. I found a suboptimal mesh area in a model but did not notice until after I had imported the STL model into Stager. Obtained what appeared to be some abberant render artifacts, but the cause was this off mesh area.

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Participating Frequently
Dec 17, 2024 1:24 PM UTC

Works perfectly since the 3.0.4 update. Today got the beta update to 3.1 ...hooooooly S!  ...and still with GPU Raytracing.

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zarrdave
Known Participant
Dec 17, 2024 1:18 PM UTC

Interesting. Mine has been fixed since the update before last, & my windows profile doesnt contain any accents nor have I changed anything to do with it.

 

Are people still having this problem after updating?

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Participating Frequently
Dec 17, 2024 1:05 PM UTC

Interesting fact. ...or did you update and the change of username and the raytrace-fix is just a coincidence?

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rampion
Participant
Dec 17, 2024 12:53 PM UTC

After researching whether others had this issue, I was able to resolve it because my Windows username contained an accent. With a new Windows user profile without an accent, it works perfectly.

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Known Participant
Oct 13, 2024 6:49 AM UTC

Ray Trace Mode is now working  here to. Howevre, for an animation if, after renering a numer of frames it seems to frezze. Will not ptoceed to rendenting the next frame?

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rampion
Participant
Oct 9, 2024 12:05 PM UTC

Still the same error for me in version 3.0.4 with the 4070 TI: 'Unable to start the rendering engine.'

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Participating Frequently
Oct 9, 2024 6:00 AM UTC

FINALLY!!!

 

Version 3.0.4 fixed this problem und Stager finally works like a charm. ...and much faster. 

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Participant
Sep 2, 2024 1:59 PM UTC

Come on Adobe. This issue is still not solved, go backwards is not the future. We pay a lot for this program that doesn't work the way it should. Please find a solution soon.

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Participating Frequently
Aug 27, 2024 6:31 AM UTC

Stager UPDATE to 3.0.3 available on 27.08.2024 STILL DID NOT fix the problem.

 

Come on Adobe! Quadro RTX 4000 is not a toy graphicscard. Again I have to downgrade to Stager 2.1.4 to render my stuff. Thats so annoying for a payed app. Seems you don't even read your community threads. 😞

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