Skip to main content
Participant
Jun 5, 2024 6:48 AM UTC
Open for Voting

Unable to enable GPU rendering Substance Stager 3.0.2

In the new Substance Stager version 3.0.2 I've got the message: Unable to enable GPU rendering. I've updated my NVIDIA RTX 4000 to the latest drivers, Uses Windows 11. Nothing helps. Any suggestions what to try more? Rendering takes forever without GPU /Eva

24 replies

zarrdave
Known Participant
Jun 26, 2024 2:46 PM UTC

Ditto. Exact same problem with the same graphics card, Win version and Stager version.

Wasnt happening in previous versions.

Frustrating when clients are on your back.

Tried all sorts of settings tweak combinations.
Anyone found a solution?

Translate
AlanGilbertson
Community Expert
Community Expert
Jun 22, 2024 8:48 PM UTC

You may know this already, but be sure that you're not using the Game-Ready driver. NVIDIA only tests the Studio drivers against graphic and 3D applications, and I've seen a number of problems cleared up by replacing a Game-Ready driver with the same version number Studio driver. 

Translate
rampion
Participant
Jun 19, 2024 8:30 AM UTC

Hello, I have the same problem: ‘Unable to start the rendering engine’ on an RTX 4070 TI and Windows 10. I’ve updated the NVIDIA drivers and tried various solutions suggested on the Adobe forums for Stager… (Stager 3.0.2)

Translate
Participant
Jun 5, 2024 9:10 PM UTC

Having the exact same problem with the same graphics card but running Windows 10. Help desk was unable to resolve the issue so far. If you roll back to the previous installation that worked for us.

Translate