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Mar 18, 2026 10:48 PM UTC
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Unable to Import USDZ Model

I have a USDZ file that is only 33.8MB that images fine on my Mac in Preview and QuickLook, but when I try and import it into Stager, after it thinks for a few seconds, and the progress bar is about half way through, it pops up a dialog saying it can’t import it and report it here;

Unfortunately I can’t share the data, but if there’s something I can check locally happy to do it.

    2 replies

    Ares Hovhannesyan
    Community Expert
    Community Expert
    Apr 1, 2026 6:13 PM UTC

    May be you can change file format by exporting into GLB, OBJ from any app and try again?

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    Alexandre Becquet
    Community Expert
    Community Expert
    Mar 27, 2026 2:35 PM UTC

    Hello, can you share the file? I can test on my side?
    FYI this the export and import files supported by Stager : https://helpx.adobe.com/substance-3d-stager/getting-started/import-export-formats.html

    The new stager is on the way but i’ve no clue when!!! 

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