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Alexandre Becquet
Community Expert
Community Expert
April 30, 2022

Unable to open a file.

  • April 30, 2022
  • 3 replies
  • 425 views

Hi. I created a scene in Stager with a lot of elements and until yesterday everything was working fine but today I can't open the file. The loading is done until 90% with a pause at 45% and then I have the message "a problem caused the application to stop »

I just re install stager and it's the same result, also tested with the beta version and on M1 MBP.
 
The link to find log file and the SSG file.
 
Thank you

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    3 replies

    Alexandre Becquet
    Community Expert
    Community Expert
    May 6, 2022

    Thank you !!! 

    JMathews
    Community Manager
    Community Manager
    May 6, 2022

    We are taking a look at this file and why it is not loading correctly.

    Adobe Principal Product Manager, 3D & Immersive
    JMathews
    Community Manager
    Community Manager
    May 6, 2022

    Thanks for the report, @Alexandre Becquet !  We took a look today during standup and will have an engineer take a closer look at what's going on.

    Adobe Principal Product Manager, 3D & Immersive