Unable to open files in Stager
- May 25, 2022
- 3 replies
- 1191 views
As of this morning, I am no longer able to open files in Stager.
The files load to about 90%, post a warning "Unable to open" but that message is covered by a "loading" bar immediately that never goes away. I only could read it by doing a video capture.
All the files I can't open have models from Adobe Assets in a custom library stored on an external hard drive. If I create a new file just using starter assets I seem to be able to re-open that, but that doesn't help access files I have spent about 30 hours on in the past week. These files were opening successfully prior to this morning.
There was an NVIDIA driver update as of 5/24, applied that this morning, rebooted, no change.
Video of issue attached. Stager launches, but splash screen is on the other monitor. FFWD to 27 seconds. You can pause to see the message before it is covered. Not super helpful.
Sending logs via the email address in the message.
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