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Participant
May 4, 2024

Premiere always crashes when using enhance speech

  • May 4, 2024
  • 46 replies
  • 6720 views

Whenever I try and use enhance speech, premiere freezes the whole machine and crashes. It seems like it occurs when processing audio clips, though it doesn't happen immediately, nor every time—however, if enhance speech is used on a clip in a project, that project will crash at some point, without fail.

 

I'm using Premiere 24.3.0 (build 59), but the same behavior occurs in beta build 24.5.

 

I'm running Sonoma 14.4.1 on 2019 16-inch Macbook Pro. 

2.3 GHz 8-Core Intel Core i9

AMD Radeon Pro 5500M 4 GB

Intel UHD Graphics 630 1536 MB

32 GB 2667 MHz DDR4

46 replies

Participating Frequently
June 4, 2024

Same here, and not just Premiere Beta, regular Premiere. If it doesn't crash, if I close the project and re-open it, I have to re-enable Enhance Speech. It will not stay on. I tried pre-rendering, doesn't help.

Participant
May 30, 2024

Crashes everytime on an even better operating system:

3.6 GHz 10-Core Intel Core i9

AMD Radeon Pro 5500 XT 8 GB

RAM: 64 GB 2667 MHz DDR4

macOS 14.4.1 (23E224)

ginnypio
Participant
May 28, 2024

Havint the same issue. At first I thought is was my Mackbook's capacity... but then figured it must the the voice enhancer. Been working on a 10-minute interview. Had to split audio into pieces to process them one by one. Still crashe though.

jamesl76305548
Participant
May 28, 2024

Same. Intel i9 2019 MBP - latest Premiere Pro version, latest Mac OS. Crashes every time I try to deploy enhance speech. 

Participant
May 19, 2024

This really gets frustrating. Premiere Pro crashes every few seconds as long as I use audio enhancer. I upgraded my PC two months ago so no, it's not the PC's fault.

Participant
May 19, 2024

Happens to me as well, running it on an imac

Participant
May 17, 2024

It crached again!!! The crash won't happen when there's only one audio track being enhanced, however, when I split the enhanced audio to two audio clips, it has to re-enhance them two at the same time, then it got crashed!

Could someone fix this PLS? It's so annoying.

Participant
May 17, 2024

Surely someone from Adobe can fix this, such a joke! It was working fine for me a couple of weeks ago. But it has started doing this annoying thing where it finshes enhancing the audio, then I will be trying to go on with my work, then it crashes and I will need to reenhance the audio again. 

DD1984
Participant
May 16, 2024

Me Too! Can't believe they have not sorted out this "new" feature to actually be of use.

I tried it when it was first released. I can do a 2/3 sec clip any more than that then its black screen and then pop my computer shuts down. Tried again today and still same issue!

Participant
May 15, 2024

Just tried again after the latest update of Premiere pro and macOS, don't know which one fixed this issue, but it got fixed.