Participating Frequently

Acrobat Pro Type Distortion When Downloading

Forum|Forum|4 months ago
March 14, 2026
1 reply
55 views

This problem only occurs with docs from a certain source. Viewed on line, the doc is OK. But when downloaded, the type is readable but distorted. Screenshots generated the attachments, since the doc is secured (i.e. no editing permitted).

jane-e

Community Expert

@edwardc63382440

You posted to the Adobe Aero forum, which is a mobile app that has been discontinued instead of the Acrobat forum.

The most likely reason is that you are missing the typeface Merrill Lynch used. What do you see when you look at Properties > Fonts tab?

Is this PDF on their website? If it is, can you provide a link?

You might also try printing the screenshot.

Jane

edwardc63382440Author

Participating Frequently

Hi. Thanks for response. 1. Attached are screen shots for the Properties>Fonts tab for the on-line version. 2. No, the PDF is not on their public website. It is in my account info. 3. If I print the screenshot, the text is still distorted. Ed

jane-e

Community Expert

@edwardc63382440 wrote: the PDF is not on their public website.

I meant print the screenshot, not the PDF.

It looks like they are using Type1 PostScript fonts from 1984. Adobe ended support three years ago in 2023.

I have an account with ML and can try to find it if you tell me where to look. Send me a PM or post publicly.

Jane

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