Bug Reports

Hi Adobe Support,I’m having an issue with Photoshop. When I open the app, it starts updating, but the update gets stuck at 50% for a long time and doesn’t progress.I tried cancelling the update, but now it is stuck on “Cancelling” and there is no option to stop or close it. Because of this, I’m unable to open Photoshop and continue my work.Could you please help me resolve this issue as soon as possible? 

Hello, I'm an Adobe Cloud subscriber. When working on a project in After Effects, the video on the composition screen constantly freezes. Sometimes the timeline progresses and the background music plays, and sometimes the sound and video disappear completely. For example, when this happens on my composition screen, I want to draw a circle with the circle tool; the circle appears in the layers section on the left, but not on the composition screen itself. This is really frustrating; I constantly have to close and reopen After Effects, and when I press the close button, I get an "application not responding" error. Even if I close and reopen the application, it only works smoothly for 5 minutes and then freezes again. I've tried various things to fix this problem for about a week now, including: cleaning in-app disks, lowering the quality, trying to continue my projects by skipping a frame or two, deleting and reinstalling the application, changing the version, and allocating more space t

I keep getting an exclamation mark image in place of my photo result, so it keeps wasting my credits for nothing! 

No me ha sidos posible eliminar un texto de una imagen ya que me sale error. Que puedo hacer en ese caso 

USE UNA SOLA VEZ LA APP NO LA SEGUI USANDO CANCELE LA SUB Y SE ME COBRO EL DINERO POR ALGO QUE NO USEE

I thought I had a free trial for pro.  this thing doesn’t work. Keeps giving me a something wrong message 

difficulter d'ouvrir photoshop 2026 depuis la dernière mise a jour ou la version Beta, lorsque je lance photoshop ouverture de la fenêtre de lancement, défilement des fichiers que photoshop doit ouvrir, puis fermeture du processus de lancement a l'examen de la mémoire.L’ouverture de photoshop peux ce faire après plusieurs tentative, après fermeture mais pas moyen de relancer photoshopMême problème après une désinstallation et  installation d’une version antérieur

He descargado la nueva actualizacion de Lightroom 15.5 y al momento de exportar mis fotografias en formato jpg no se exporta el total, aparece una leyenda de error desconocido operaciones de exportación no se realizó, mi cámara es una nikon formato RAW y ya intente desactivar GPU no pasa nada 

Dear Adobe Lightroom Support Team,I recently purchased a premium subscription for Adobe Lightroom today. While all other premium features are working perfectly fine, I am facing an issue with the "Lens blur" tool.  Whenever I try to apply the Lens Blur feature to a photo, it fails to process and displays an error message saying: "Something went wrong. Please try again later." (Screenshot attached).  I have already tried restarting the app, but the problem persists. Since this is a premium feature that I just subscribed to, I would appreciate your quick assistance in resolving this issue. Thank you. Device Details: Android MobileApplication: Adobe Lightroom Mobile

When trying to export I get this: “Validating Ingredients (11 of 11)" and it just freezes there. I can cancel out of it but it will not export via Pr export or Media Encoder.

Does the app not have the filters anymore????? I don't get it—did they remove them???

 Cuando estoy en la pestaña "Editar" y selecciono todo el texto con Ctrl+A, no puedo borrarlo ni copiarlo completamente. Esto es un inconveniente porque necesito eliminar la transcripción para exportar el Audiograma sin texto superpuesto en el video. y luego subirlo a Youtube. ¿Podrían revisar esto o agregar una opción para borrar la transcripción con un solo clic? Gracias.

Photo and request. Not working."https://firefly.adobe.com/generate/video?promoid=5WYL7VC7&mv=other" The video creation page often freezes, and clearing the cache doesn't work.

I have a subscription, and can use photoshop on my PC but now all of a sudden I can't use it on my Mac. Everytime I try and lop in it goes to a screen offering me a free trial. Bridge seems to work ok. 

kenapa model membuat video menggunakan kling 30 selalu gagal ? padahal itu pilihan paling bagus dan konsisten karena tidak mengubah karakter objek pada gambar yg dijadikan video

right now we have 4 month free plan, then I am not able to access all feature , plan expire date december but why that's happening.

Every time I try to download the video I just made it gives me an error. I have tried all the stuff;Duplicating, Different browser, clearing cache, download link (doesn’t work either) Please fix this ASAP! I pay for this program every month and use it for our business, I expect it to work and do the things I need it for and pay for.

repeatedly while working on the timeline, playback just stop. fore several minutes, then out of nowhere start playing again but the suddenly it happens again and timeline get freeze. doesn't playback

Lightroom Mobile Retouch gives “An error occurred. Please try again later” on most photos. I have an active Premium subscription with 100/100 generative credits. I already restarted my iPhone, reinstalled Lightroom, tested Wi-Fi and cellular data, and updated the app. Retouch works on only one photo but fails on the others.

kredim ve üyeliğim olmasına rağmen video oluşturma sayfasında her hangi bir işlem yapamıyorum 

Hi. I have a problem in Adobe Express. I have been trying to animate from audio but I always get this message: "Something went wrong while creating your animation. Please refresh the page."  I have restarted my computer, cleared cookies, and tried Incognito mode. I do not know what else. Please help. Thank you. 

In the latest Beta version of Premiere (27.0) changes or fixes in the transcription can’t be saved. I tried several times with no results. I didn’t happen in the v26.5. It worked perfectly.

Right hand panel opens as default behavior on Acrobat Reader. This is unhelpful and I have heard 1000s of people complain about this. We have laptop computers and, when we use them without docking stations, the right hand panel ‘eats’ a significant portion of the screen area. I work in an engineering environment on a secure/controlled network and cannot edit the registry keys or the application files to remove the right hand panel. Our PDF and Acrobat installation, files are locked and changing the open feature is not possible.Additionally, the changes to the application files are automatically reverted to ‘default’ when an update is done.The right hand panel might maybe be useful for a small portion of users but is definitely NOT useful for engineering or government users. The huge number of persons searching for ways to disable this ‘default’ behavior, indicates the lack of interest in the general community. I suggest that the right hand panel be made an option as some will, undoubte

Hello. I have a problem with video generation in Adobe Firefly.Adobe Firefly Video Model works correctly, but all Partner Models fail to generate video.I tested:Google Veo 3.1 Fast — error Kling — error Luma Ray 3.14 — error Adobe Firefly Video — works correctlyWith the Partner Models I receive the following message:“The server was unable to process your request. Check your internet connection and try again.”My internet connection is working normally, and Adobe Firefly Video generates successfully.I need to use the Partner Models today. Could you please check whether there is an issue or restriction with Partner Model access on my Adobe account?Please also confirm whether this is a known service issue and provide a solution or workaround.