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Participating Frequently
October 16, 2026
Open for Voting

Complaint: Image Generation Error in Adobe Firefly Android App

 

Dear Adobe Firefly Support Team,

I have been experiencing an image generation error in the Adobe Firefly Android app since yesterday. Whenever I try to generate an image, the process fails and I am unable to create images.

Please investigate this issue and help me fix it as soon as possible.

Issue details:

App: Adobe Firefly for Android

Problem: Image generation error

Started: Yesterday

Device: Android phone

Please check whether this issue is related to my account, AI credits, or a technical problem with the app.

I request you to resolve this issue so I can generate images normally again.

Thank you for your support.

Best regards

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5 replies

Participating Frequently
October 18, 2026

My adobe firefly image generation is still happening the same error has appearing something went wrong again

 

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jane-e
Community Expert
Community Expert
October 18, 2026

​@Blissful_strategist555d 

 

Again, you need to post to the Firefly forum. Use the link I gave you.

Posting and reposting to the Aero forum won’t get you the response you are looking for. 

Jane

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Participating Frequently
October 18, 2026

Hello Adobe Firefly Team,

 

My image generation issue is still happening. It started working for a short time, but the same error has appeared again: “Something went wrong. Please try again later.”

 

I am still unable to generate images consistently in the Adobe Firefly Android app.

 

Please investigate this recurring issue and provide a permanent solution. I kindly request your team to look into this problem and help me restore image generation.

 

Thank you for your support.

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jane-e
Community Expert
Community Expert
October 18, 2026

​@Blissful_strategist555d 

Again, please use this link for the Firefly forum:

https://community.adobe.com/p/firefly

Jane

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jane-e
Community Expert
Community Expert
October 16, 2026

​@Blissful_strategist555d wrote: Dear Adobe Firefly Support Team,

 

This is the Aero forum. The Firefly forum is here:

https://community.adobe.com/p/firefly

Jane

 

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