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Participant
Apr 15, 2024 8:49 PM UTC
Open for Voting

Adobe Aero stuck on preparing scene and black screen when opening the file on Iphone

Hi,

 

I'm new on Adobe Aero and I followed a tutorial and ready to see the outcome. When sharing the file is stuck on loading 'preparing scene'. I have tried several file sizes (original 70mb) and even a file with not even 5 mb neither of the two work. If I want to open the file on my phone (app), I only see a black screen.

 

Does everybody has the same issue? If not how did you resolve it?

1 reply

Participant
Apr 16, 2024 6:32 PM UTC

Resolved the problem: Updated to the newest IOS... 

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