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joaquincarter
Participant
February 1, 2024

Aero keeps crashing

  • February 1, 2024
  • 2 replies
  • 1235 views

Was testing a geospatial scene and tried sharing to test across multiple devices (all ios), and they all loaded for a bit and then crashed. Saw that others are experiencing this as well; is it user error or whats going on with aero? 

    2 replies

    C
    Chris__W
    Participant
    May 6, 2024

    I am also experiencing this same issue. It seems to be certain models which create this issue. 

     

    Here is an example of one which crashes on load on a mobile device, but loads fine on the desktop app. 

    https://adobeaero.app.link/hxUJmOv7gJb

      A
      armandcordero
      Participant
      March 4, 2024

      My students are experiencing the same problem. Their Aero file works fine in Aero Desktop but when they share the Aero design via link, the issue is the design cannot be opened in the mobile Aero app. The app crashes whilst it loads. What seems to be the problem? Is there a workaround?

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