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Generous_hand15D5
Generous_hand15D5
Known Participant
May 11, 2023

Anchor's bug

  • May 11, 2023
  • 4 replies
  • 573 views

Since the last update, augmented reality disappears if the anchor image is no longer in view of the camera. This bug already existed if the application was not downloaded. It is now systematic.

 

Depuis la dernière mise à jour, la réalité augmenté disparaît si l'image d'ancrage n'est plus dans le champ de la caméra. Ce bug existait déjà si l'application n'était pas téléchargée. Il est désormais systématique.

 

    4 replies

    T
    Tim Keijzers
    Known Participant
    May 12, 2023

    Same for me!

    This makes all my experiences to not work anymore!

     

    I use anchor image so that people start there experience at the right spot. But they have to move and follow the AR elements and not statically stay and watch the anchor image.

     

    Also you have to view the anchor image when you start. Nice feature when it's live. But it also asked it if you want to edit your experience. Don't always have the 'real' anchor image with me. Now you can't make simple edits anymore. 

      Generous_hand15D5
      Generous_hand15D5Author
      Known Participant
      May 12, 2023

      Version is 2.20.2 on both iPad and iPhone

      Generous_hand15D5
      Generous_hand15D5Author
      Known Participant
      May 12, 2023

      I cannot verify if my iPad AND iPhone downloaded latest upgrade but I know it worked well before may 10th and does not work since this date.

      M
      markhellar
      Inspiring
      May 11, 2023

      Hi @Generous_hand15D5 Did you update since May 10th? Just confirming it's the latest release. Thanks

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